Awful buggy app that won’t end a ride awful customer service that won’t respond
Please refund me my 25$
3.88 out of 5
321 ratings in Canada
Please refund me my 25$
phone number text field doesnt work so I cant book a ride. amateur
I enjoyed the ride but a couples issues with start/end. There were plenty of parked bikes that were not available for hire, possibly some were reserved but I doubt they all were. Ending the ride also was not smooth as the app would not end the ride until I restarted it. That costed me another 5 mins.
The first 3 days I used hopr everything worked great and then I spent 30 minutes on walking around and trying to unlock bikes but it keeps saying that it failed to unlock and to try again for all 6 bikes. I tried calling customer service and no one answered so I wasn’t able to get home
Looks like made by amateur. I cannot unlock a bike for 20 mins in code weather.
Thank you!
We tried at least 5 bikes that didn’t work. Needed 4 bikes for our family. Was very difficult to find 4 that worked.
Bought a 30 day pass and HOPR is still charging me per ride and minute.
I was extremely disappointed in this app I tried to register multiple times through multiple emails using the same phone number. I haven’t been given a verification code through that phone number, and therefore could never sign up with the app. Really disappointing as I would’ve seen value in using the service What a waste of my time.
Bike broken
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Top Free
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228
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Top Free
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234
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Top Free
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473
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