Using the App
For some odd reason you can only use the Banking app on 1 device where as with my British account I can have it on more than 1 device
HSBC Australia
Faster and simpler banking
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Description
Enjoy faster banking with a simple and seamless design that leaves you more time to explore your world.
Take a closer look today:
- This brand new app has been made specifically for Australian banking needs.
- Built with enhanced security, log on with convenience using Face ID, Touch ID or a Digital Secure Key.
- Products and services - You can open an account and start transacting with your mobile device within minutes.
- Credit Card functions - You can pay bills, lock/unlock cards, set spend limits & configure other personalised controls
- Set up notifications and avoid late fees.
- Stay up to date on our product offerings.
- Update your personal details on the go through the app.
- Travelling or have overseas accounts? You can use and download the app wherever you are in the world. Easily manage your HSBC Australia accounts, and view account summaries of your international accounts with our global view functionality. Please note, if you would like to access or manage your international account, please use the specific country’s app (if available), or select the relevant country through the old HSBC app.
Whether you’re new to online banking or an existing user, getting started is easy.
- New online banking users can download and register through the HSBC Australia Mobile Banking App.
- Existing users can use their existing details. If you have your Digital Secure Key activated, your security settings will automatically transfer across to the new app.
Ready to make the move?
Download the new HSBC Australia Mobile Banking App now.
* Important note: This App is provided by HSBC Bank Australia. Please do not download this App if you are not an existing customer of HSBC Australia.
HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595
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Take a closer look today:
- This brand new app has been made specifically for Australian banking needs.
- Built with enhanced security, log on with convenience using Face ID, Touch ID or a Digital Secure Key.
- Products and services - You can open an account and start transacting with your mobile device within minutes.
- Credit Card functions - You can pay bills, lock/unlock cards, set spend limits & configure other personalised controls
- Set up notifications and avoid late fees.
- Stay up to date on our product offerings.
- Update your personal details on the go through the app.
- Travelling or have overseas accounts? You can use and download the app wherever you are in the world. Easily manage your HSBC Australia accounts, and view account summaries of your international accounts with our global view functionality. Please note, if you would like to access or manage your international account, please use the specific country’s app (if available), or select the relevant country through the old HSBC app.
Whether you’re new to online banking or an existing user, getting started is easy.
- New online banking users can download and register through the HSBC Australia Mobile Banking App.
- Existing users can use their existing details. If you have your Digital Secure Key activated, your security settings will automatically transfer across to the new app.
Ready to make the move?
Download the new HSBC Australia Mobile Banking App now.
* Important note: This App is provided by HSBC Bank Australia. Please do not download this App if you are not an existing customer of HSBC Australia.
HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595
Screenshots
User Rating
4.71 out of 5
1,156 ratings in United Kingdom
5 star
959
4 star
127
3 star
30
2 star
11
1 star
29
Ratings History
Reviews
Poor app
Commonly get errors. Generally the app is difficult to use- eg not easy to find how to view statements
Bad
When paying money each time I entered a shared reference the app collapsed and I had to start all over again. This happened some four times so had to leave off the reference in the end.
Jem
Jem was BRILLIANT. THANK YOU SO MUCH ‼️‼️‼️‼️‼️‼️‼️
Takes 10+ attempts to log in every time
The app is great once you are in. But when trying to login it never works first time and I get an error message. It seems to average 10-20 attempts to get in. It’s the latest version with latest iOS on iPhone 13. The uk app works perfectly every time. I can’t use it reliably. From one of the largest banks in the world I would have expected better.
HSBC NEW WEBSITE
Just keep getting logo and nothing else since I I’ve downloaded, deleted and re downloaded. IPad v 15. Soooo frustrating, the old website worked perfectly!!!!!
Let down by bank
My bank card was blocked for this bank over the Christmas period and when I could finally order a new one, it took a week and they had to send a new card! The app provided nothing to support... literally so lucky that I had another account and somewhere to stay! I was so excited to have hsbc as my main account as it reminded me a bit of home (UK)! So disappointing! Still waiting for my complaint to be dealt with.
Bring back bank statement view in app
As per my title. This app has a lot less features than the last one and it affects my financial management
Failed
It seems HSBC is determined to make the lives of their customers as difficult as possible. There used to be 1 app for all global accounts and they’ve decided to force UK account holders off to a UK specific app. Now they’ve forced AU customers to a AU specific app. The app refuses to transfer data until the user has actually successfully logged into to the AU app independently first. If designed this way then the initially set up screen requires work. Once in the app it looks completely different to the UK or the one global app, missing statements section and a whole host of functionalities. Come on guys, you have a lot to learn from the new fintech banks!
Can’t log in to set up.
Put in username and password, just get a blank screen with a tick box. You tick the box you get another of the same, and another and another. I live in the UK, is this the problem, because I’m trying to set it up from abroad? Useless!
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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53
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Top Free
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328
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Keywords
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App Info
- Category
- Finance
- Publisher
- HSBC Global Services UK Limited
- Languages
- English
- Recent version
- 3.48.0 (1 week ago )
- Released on
- Feb 24, 2020 (4 years ago )
- Also available in
- Australia, Hong Kong, China, United Kingdom, United States, Malaysia, Singapore, Taiwan, Indonesia, New Zealand, Canada, India, United Arab Emirates, France, Japan, Vietnam, Philippines, Thailand, South Africa, Germany, South Korea, Egypt, Brazil, Saudi Arabia, Netherlands, Switzerland, Spain, Italy, Turkey, Mexico, Ireland, Russia, Chile, Greece, Poland, Argentina, Sweden, Austria, Nigeria, Portugal, Israel, Finland, Pakistan, Lebanon, Ukraine, Hungary, Azerbaijan, Belgium, Belarus, Peru, Denmark, Colombia, Norway, Czechia, Kazakhstan, Kuwait, Romania, Dominican Republic, Algeria, Ecuador
- Last updated
- 1 week ago