iConnectYou

No start app crash

The app crashed every time I launch it on my iPhone. Please fix it.

It’s nearly impossible to create an account. I entere a the required information email, password and company code but the app does not let me proceed. This should be the easies of functions so people can get the help they needed. If I could give it zero stars I would.

I followed all the directions for creating a password, checked carefully multiple times and had someone else check that my password contained everything it needed according to the directions on screen. It still does not allow me to create an account and has the password directions highlighted. Useless.

Totally unable to create a password!!! Tried looot of times with all the rules fix that!!

After registration nothing works. I’ve been bumped every time I try to connect and get help. If this app is designed to help people it has failed. It will quicker drive someone to the edge of self harm than actually helping them. I should be able to give it 0 stars.

How is an app this bad in 2023? Each time I use it, it forgets my password and requires me to set a new password. The option to send an “instant message” directs you to an unending “loading screen.” There is no obvious way to cancel or reschedule an appointment. Beyond disappointing. This is a resource that is supposed to connect you to support, but instead it just leaves me increasingly frustrated. This is the worst app I have ever used.

Registration and login worked fine. Tried a search for articles about stress, and came up with nothing (?) Tried a few more searches, and realized that the search is clunky. All the articles are grouped into categories, so you have to search for a category, then if you find one that matches your search, you must run a second search based on sub category. What it really needs is an open search that finds all articles with a keyword, instead of forcing a search by category

A counselor ready to talk to me anytime and for free? Yes, please. I’m willing to go through a little app awkwardness to connect.

This app is pointless, is of no help