iiNet Support

Published by: iiNet
Downloads
Revenue

Description

We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app.

With the latest and greatest iiNet app you can stay up to date with all things iiNet, such as;

· Check your monthly usage for a range of services (broadband, mobile, mobile broadband, Netphone and more!)
· Call our award-winning support teams with the simple touch of a button
· Check current support wait times
· Scroll through your past 5 invoices
· View and update your contact details.

And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control.

Like the app? Got suggestions at future improvements? We’d love to hear from you. Drop us an email at [email protected] today!
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iiNet Support FAQ

  • Is iiNet Support free?

    Yes, iiNet Support is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is iiNet Support legit?

    ⚠️ The iiNet Support app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does iiNet Support cost?

    iiNet Support is free.

  • What is iiNet Support revenue?

    To get estimated revenue of iiNet Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Germany yet.
Ratings History

iiNet Support Reviews

Works fine for me…<touch wood>

Captain Buff the Third on

Australia

All I can see are hundreds of one star reviews so I certainly don’t want to get ahead of myself or jinx anything, but the app works fine for me on an older iPhone 11 as well. Give me all the information I need to know which is quite helpful. Hopefully it stays that way!

Terrible

Honestreviews-3 on

Australia

App just does not work.

Didn’t see they want to make this app great

henry155361 on

Australia

I’m not a IT person but I have been use a lot of providers app because I have to. I’m using IiNet internet for many year and I feel great customer service and inter quality. But I really don’t feel like iiNet toolbox is as good as their other service. Hopefully one day they will try to make this app great as themselves

Horrible

Jhunter0302 on

Australia

Bad app. Agree with all other reviews

No good

yayathanks on

Australia

Well just to reiterate what everyone else is saying, it’s bad. From the annoying log in process to the app continually crashing so I either have to delete and reinstall or turn my phone off and on again. All I want is to chat to someone about my terrible internet service, I ring and always get cut off with no call backs!

Poorly designed

Macca1627846 on

Australia

Doesn’t remember your login details, makes you undergo a two-factor authentication every time just to log in

Bad to worse

CMeFunny on

Australia

I’ve deleted the app & reinstalled again on my iPhone hoping it would fix the issue of not being able to download the invoice pdf. The button is there but no action seems to happen when I press it like it does in the desktop version. No point in having the app if it doesn’t give this. Also the balance owing is not a running balance. This system was ok when I started using it in the early 2010s but has not advanced with tech & times. May as well use the desktop version.

poorly done

LonnyMan77 on

Australia

this “app” if you can call it that just seems to be an embedded website. where’s the added value of this being a native app experience? it’s not here all and i dont know how this app got into the store while being so poorly implemented! must have been reviewed by the work experience guy. i would give it zero stars if i could!

Nothing useful

Azimuthal on

Australia

You’d think the first thing you could get is details about your existing plan? Nope. You have to go about changing plans to find that out. Useless. Eventually found the info from that manual letter I got years ago. Happily changing providers now.

Out dated app

Linindindin on

Australia

Terrible slow and glitchy app. Having to log in every time is unnecessary and annoying. It’s like the app is from a 2007 browser

Store Rankings

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App Info

Category
Utilities
Publisher
iiNet
Languages
English
Recent release
1.5.2 (4 months ago )
Released on
Jul 6, 2014 (10 years ago )
Last Updated
8 hours ago
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