Welcome to the Italo app - The Official Italian high-speed train, where you can book your tickets to travel all over Italy, always at the best prices and without booking fees.
Purchase your tickets with Italo to travel at maximum speed between Italy's most captivating cities, such as Rome, Milan, Naples, Florence, Venice, as well as to over 1000 destinations nationwide thanks to bus and regional train connections.
· Rome-Florence in only 1 hour and 30 minutes travel time.
· Rome-Venice in only 3 hour and 50 minutes travel time.
· Naples-Rome in only 1 hour and 10 minutes travel time.
· Milan-Venice in only 2 hours and 30 minutes travel time.
· Venice-Florence in only 2 hours travel time.
· Florence-Milan in less than 2 hours.
· Milan-Rome in less than 3 hours.
Why should you download the Italo app?
· No booking fees and always the most convenient prices available within the app.
· Streamlined and faster purchase process to obtain your ticket in just a few clicks.
· Easily purchase your ticket up to 3 minutes before train departure.
· Passbook integration is now also available.
· Effortlessly manage all your tickets in your personal area.
· Set up your preferred payment method for seamless transactions, with both credit card and PayPal being accepted.
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Italo FAQ
Is Italo free?
Yes, Italo is completely free and it doesn't have any in-app purchases or subscriptions.
Is Italo legit?
⚠️ The Italo app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I cannot see previously purchased tickets bought through the app. I’m trying to buy a ticket now and 5 attempts later I’m still waiting for the processing to go through. I only hope I’m not charged for 5 tickets at some stage. Rather don’t have an app than give false hope than this one.
Doesn’t allow me to buy a ticket
Even after I use the verification pin issued from my bank. However maybe my bank won’t process this site given some of the fraud related reports related with this app.
Great app!
I booked with them for the first time today on their website and downloaded the app later. I was able to log into the app and see my reservation bar code, and make changes. Great app!
Terrible!
How can an app be this poorly designed in 2019?
1) Can’t add a ticket previously booked.
2) No "Home" section worthy of the name.
Needs work!
NON COMPRATE CARNET SE NON NECESSARIo!
Hanno una policy inesistente di rimborso in caso di mancato utilizzo. Non ti fanno neanche cambiare tratta se per esigenze lavorative o personale non devi più utilizzare la tratta scelta al momento dell’acquisto.
Senza parole. 150€ buttati irrimediabilmente.
Grazie ITALO
Italo
I like this train is very fast o very good service
Servizio pessimo
Applicazione che funziona 1 volta ogni 10, creando continui disagi. Offerte valide da 1 mese dopo, con una policy ai limiti del surreale.
Apple Pay
Vorrei avere la possibilità di pagare con Apple Pay.
Aggiornare
Il mio Italo più non funziona e non mi permette di acquistare biglietti con i punti che ho a disposizione. La mia area personale non c’è più
Servizio pessimo
Ho comprato il biglietto online, che non mi è mai arrivato. Ho cercato di contattare il loro servizio clienti per capire cosa fosse successo visto che l’avevo pagato il biglietto: in una intera giornata di tentativi e chiamate NON HA MAI RISPOSTO NESSUNO. Sconsiglio vivamente Italo
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