Jade Insulin Dose Calc

I’ve used this for over a year as it met most of my needs. It costs if you want certain features but they aren’t mostly necessary. DO NOT PAY FOR THIS APP. The bugs are insane. I’ve had to uninstall reinstall as it gets stuck on the “get started” page over and over. Occasionally a logout login helps. I’ve lost months of data as it decided to not sync online.

Even though you give them proper credit cards for billing, they will turn off your application just for no reason without even a warning first. It’s best to not have this at all. Just stops when you need it most. Do not seem to be concerned about customer support.

I really needed a good IOB app and Jade seemed like a good one to try. It has promise but there are sooo many issues; constant email and in-app spamming, features that don’t work (notably several under the user profile, which the app constantly nags you to update), ongoing email spam, integrations like with LoseIt that aren’t reliable, etc. I can’t even log in to the web site properly and get this - the developer charges you to reset your own password! If the app were free or very low cost, I might pay for it in hopes that it would improve, but the developer is IMO gouging diabetics for the yearly plan price, especially given the many issues with the website and app. BTW - put in a support request 2 days ago (after I paid to reset my password which still didn’t allow logins) and haven’t heard back. But I DID get multiple Lisa-bot emails asking me to pay up for a subscription. Cool…

I had been on various insulin pumps for years. Jade has enabled me to get off the pump and just use my CGM. All of my carb ratios, correction ratios, insulin on board are logged on Jade. It’s a priceless tool enabling me to achieve great A1C’s without an insulin pump. I love having the app calculate my insulin doses.

Most enjoyable! Still dialing it in! Love it! Helping me find joy in managing a difficult health condition. I have struggled with Diabetes for too long, but this makes it a breeze! Thanks very much to Team Jade!

With Live CGM data and Jade life is starting to come under control. Extremely powerful tool to help you dial in the app to you. Exercise,stress, pain, it just understands you.. I wish the app received more small feature updates as it could probably replace everything that’s out there….. That wish list would be allow me to see my 1hr 3hr 6h etc at a quick glance on the home screen versus the 24hr standard view Also maybe pulling in data from IOS health such as BP and oxygen levels heart rate to help incorporate those others factors into my own decision making processes for “custom” amazing stuff as is thank you!! Amazing website also for all the data in the world you would ever want….

I LOVE this so much!! It has helped me (less than 1 year into T1D diagnosis) learn about how certain carbs affect my sugars and has been a lifesaver with calculating IOB (MDI only right now). IOB calculation has truly saved my life several times when I misdosed for food and could see where I was headed on the graph in relation to how many units I had left to work through my system. My biggest complaint is that I’m not able to use this app more than a month because I cannot afford to pay $60 for 6 months subscription. I have to spend that money on insulin now. I tell everyone about this app but that is the one improvement that would get you more customers.

I just, signed up for premium and linked my Dexcom G6, and the app continues to crash. It’s very frustrating when I rely on the calculations.

Not sure why but they stopped my plan automatically and ask why I didn't renew. Um.. excuse me. Oh well on to something else.

I downloaded this app to see if it would work with my particular diabetes situation. It didn’t. And that’s OK. I deleted the app from my phone. Then the daily email started happening. I logged into the website and there is no Place whatsoever to change your email address, stop the daily emails or cancel your mandatory account. I read download the app and couldn’t find it anywhere to cancel. There was one place where they did say “cancel account”. You’re feeling the contact form and then they have a captcha anti-spam button before you send the email. The link is broken. So you can’t even contact them through the app on the cancel page because the capture of anti-spam verification isn’t working. This is a total nightmare. So to recap… You have to “sign up“ see the features of the app. Once it takes your information and if you decide this app doesn’t work for you, all the features of canceling the stopping the emails are getting off their system are either broken because they don’t care or intentionally disable. You can’t even send a message to their health department to opt out of this. Just be very aware. Either they abandon consumer help on this, are they canceling disabled us to collect your data and information. And trust me, it’s a whole lot of information you have to give medically. I’ve also noticed that a lot of reviews are from 2+ years ago. Doesn’t this violate terms of apples App Store agreement if you can’t opt out of collecting data? You can’t call customer service because I’m in the United States and they’re in Australia. User beware. I’m sorry for a bad review., But it’s the truth.