ignore the bad reviews
This app actually runs smoothly and has a very specific purpose, a lot of the bad reviews are from people who didn’t read the app description and were not specifically told to download this app.
Description
**Jane Online Appointments is a *HIPAA and PHIPA/PIPEDA compliant app* used only when iOS users need to gain access to their secure Telehealth calls**. Please note, this is not a traditional App. Once the App is downloaded, you can tuck it away for safe-keeping and continue to access your Online Appointments via your default iOS web browser, Safari.
How it works for a client:
- Head to the clinic's online booking site.
- Book a visit with a practitioner that uses Jane and offers Online Appointments.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- If you booked an Online Appointment with a practitioner, you will receive an email 30 minutes before your appointment with a link to begin the session, or you can begin the session from your My Account area of the clinic’s online booking site.
* *Please know that this is **not** Jane's native app.*
How it works for a staff member:
- Login to your Jane account.
- Set up an Online Appointment treatment type and book a client for an Online Appointment.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- Go to a booked session that will start within the hour and tap on "Begin".
* *Please know that this is **not** Jane's native app.*
Jane Online Appointments is backed by our amazing support team. If you encounter any problems or have any questions, please reach out to support ([email protected]).
*Remember to always seek a doctor's advice in addition to using this app and before making any medical decisions.
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How it works for a client:
- Head to the clinic's online booking site.
- Book a visit with a practitioner that uses Jane and offers Online Appointments.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- If you booked an Online Appointment with a practitioner, you will receive an email 30 minutes before your appointment with a link to begin the session, or you can begin the session from your My Account area of the clinic’s online booking site.
* *Please know that this is **not** Jane's native app.*
How it works for a staff member:
- Login to your Jane account.
- Set up an Online Appointment treatment type and book a client for an Online Appointment.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- Go to a booked session that will start within the hour and tap on "Begin".
* *Please know that this is **not** Jane's native app.*
Jane Online Appointments is backed by our amazing support team. If you encounter any problems or have any questions, please reach out to support ([email protected]).
*Remember to always seek a doctor's advice in addition to using this app and before making any medical decisions.
Screenshots
Jane Online Appointments FAQ
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Is Jane Online Appointments free?
Yes, Jane Online Appointments is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Jane Online Appointments legit?
⚠️ The Jane Online Appointments app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Jane Online Appointments cost?
Jane Online Appointments is free.
-
What is Jane Online Appointments revenue?
To get estimated revenue of Jane Online Appointments app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in United Arab Emirates yet.
Ratings History
Jane Online Appointments Reviews
Terrible
Worst app I’ve ever used. No integration of the info from the actual appointment. Worst. Ever.
Doesn’t even work correctly
The person I was seeing needed me to use this app and I was supposed to have a lot more access to it, but the only time I was able to gain access into the app was when I had an appointment. Which led to terrible communication with the person. horrible app and should not be used. Do not recommend anybody that needs to use this app for a professional setting.
Inconsistent
The first time I used it on my iPad it worked fine. Every other time I logged in with it the camera was turned 45 degrees. Nothing I did worked to right the camera. It was only this way when I used the app. Otherwise the camera on my iPad worked fine. It forces me to use my phone which is frustrating because the screen is so much smaller, it’s hard to see what my physio is demonstrating.
HORRIBLE
terrible app, doesn’t have anything to offer at all. If I could rate it a zero I would but I can’t so I give you a 1.
Pointless
What’s the point of an app for a website literally called JaneApp when it only does video calls and none of the other website functionalities?
What an awful app
Did you outsource the coding to a mushroom? Zero scaling for the UI. I am actually amazed Apple even allowed this on the store. One button is centred. The other visible button is cutoff by the gesture bar. Not even sure there are other buttons at all. Can I log in? No idea. What options does the app offer? No clue. I suggest you speak with the office that uses this app and get them to find a new one. This is pathetic.
Stuck at app demo
Pls hire some engineers to fix the bugs. After the initial intro screens there are only two buttons that are clickable - the remind me how to join video call and other being join as staff. No way to dismiss the demo screens and actually enter the app. Had no choice but to delete the app soon after installation. Very frustrating experience
Garbage
Deleted the app because I am no longer seeing the therapist I was with. Now I’m trying to access my receipts for income tax purposes and the app will not allow me to access them. Complete garbage
App needs improvements
This app needs a lot of improvements there needs to be an official Mac OS appointment app. This app is one of the worst apps I've ever used even on my iPhone audio was very choppy the whole appointment for a local Vancouver based company in Canada. This is one of the worst apps in the App Store. Please make some updates for band with control, I think that will solve most of the issues and please make it an official app for Mac OS
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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13
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Top Free
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292
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Top Free
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326
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Top Free
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400
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Top Free
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494
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Jane Online Appointments Competitors
Jane Online Appointments Installs
Last 30 days
Jane Online Appointments Revenue
Last 30 daysJane Online Appointments Revenue and Downloads
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App Info
- Category
- Medical
- Publisher
- Jane Software
- Languages
- English
- Recent release
- 1.5.3 (1 year ago )
- Released on
- Apr 3, 2020 (4 years ago )
- Also available in
- Canada, United States, United Kingdom, Australia, Ireland, Peru, Pakistan, New Zealand, Nepal, Norway, Netherlands, Nigeria, Malaysia, Mexico, Madagascar, Lithuania, Lebanon, Kazakhstan, Kuwait, South Korea, Philippines, Iceland, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Türkiye, Taiwan, Ukraine, Uzbekistan, Vietnam, South Africa, Algeria, Argentina, Austria, Azerbaijan, Belgium, Bulgaria, Brunei, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Germany, Denmark, Dominican Republic, Japan, Ecuador, Egypt, Spain, Finland, France, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Israel, India, United Arab Emirates, Italy
- Last Updated
- 2 days ago
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