Japan Airlines - Reviews, Revenue and Downloads - Apple App Store

Description

The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.

＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.

Information of JMB member is displayed (when logged in).

2.Reservations
You can make reservations for all flights.

3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.

4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.

5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive

Apple Inc. and Apple Japan Inc. are not involved in any way with the gift information posted on this app. Apple Inc and Apple Japan Inc. are not responsible for any damage caused by the use of the campaign information provided.

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Screenshots

User Rating

4.52 out of 5

596 ratings in Australia

5 star

461

4 star

3 star

2 star

1 star

Ratings History

Reviews

Brisbane is not an option

Brisbane is not an option for city of origin... Multi-city does not work for first class... Garbage app... Chitose airport sometimes does not appear...

JAL is the best airline I have travelled with

Seasoned traveller who has spent much of my long life travelling to around 45 countries & lived in quite a few. Of the many airlines I have travelled with JAL is simply the number #1. Reliable, comfortable in economy, great food, impeccable service. You might save a few dollars with a budget airline but for me, that can’t offset the pleasure & peace of mind that comes with choosing JAL. We had bookings at the beginning of 2020 to fly Australia- Japan return when COVID arrived. Getting a refund was painless & the money was in my account within hours of making the refund request. Currently booked back to Japan with JAL once again. We will never fly with any other airline after such great experiences.

Bad

Compared to Singapore Airlines app this is terrible. Won’t even retrieve a booking.

Bookio

Can’t get by booking to work

No English sept 23

Why have an app in the English App Store when it has no English

Not responsible for damaged luggage

on 20th June 2023, I traveled on flights QF79 from Melbourne to Haneda and JP47 from Haneda to Helsinki. I am writing to address an unfortunate incident that occurred during my journey. Upon arrival at my destination, I discovered that my checked luggage, with the tag number QF239981, had been damaged. It is a hard case, and the extent of the damage is quite significant. I am disheartened by this experience, as I value my belongings and take utmost care during travel. Unfortunately, I had already left and was unable to re-enter the arrival hall to report the issue immediately, and I did not see any Japan Airlines service desk at departing hall. Thus, I immediately reported the issue to Japan Airlines regarding this matter, and then was advised by Japan Airlines to contact Qantas Airlines. However, I have been informed that neither airline is accepting responsibility for the damaged luggage and advised me to contact Helsinki Airport Luggage Team directly. Unfortunately, Helsinki Airport is now asking me to contact the operating airlines for the matter to be resolved.

Still no English

No English version is available with the 5.3.19 iteration. Or rather there are no options to press that suggest an En English 🇬🇧or🇺🇸. How did the programmer get paid when such a faulty product doesn’t recognize the base language of the device it is installed on? Unable to give zero stars. ‘Reviews’ claiming there are English versions and not disclosing the location of the En English 🇬🇧or🇺🇸 buttons are deeply unhelpful.

Can’t book

The booking gets errors after entering all info taking a lot of time.

Useless

App doesn’t work doesn’t find my booking.

Unequivocally useless

This application is useless . It will not retrieve confirmed bookings unlike the predecessor. The information is disjoined and navigation is archaic. There is not point replacing a working application with one that is inoperative. Extremely frustrating.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Japan Travel	10
Top Free	Philippines Travel	90
Top Free	Thailand Travel	90
Top Free	Singapore Travel	95
Top Free	Hong Kong Travel	144

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