Always look at app reviews before going into free trial apps
Even if you do cancel your subscription they charge you no matter what. It’s a shame
1 out of 5
1 ratings in Canada
Even if you do cancel your subscription they charge you no matter what. It’s a shame
Please do not download this. I got tricked into downloading it from instagram and I signed up on my computer only to come on the App Store and find out that I am unable to cancel my subscription. I have emailed the company about it and am waiting on a response. If they cancel my subscription I will edit this review to be more positive and state that they do in fact cancel credit cards. If not I will be going to my bank claiming that this company is fraudulent.
Its a scam, you can’ cancel your subscription
Do not download. I signed up for the 7 day trial but there’s no way to manager your subscription through ITunes, so I emailed to cancel on the 7th day and they told me it was too late since I had to notify them 24 hours beforehand. The other thing is that I emailed customer service to report that the videos had glitches and wanted a refund, and was really upset they charged me for an entire year at 331 cad. They never addressed the video playback issue and completely stopped responding. Complete scam.
DO NOT DOWNLOAD. This app does not allow functionality for you to manage your subscription, even though it clearly states thats the only way to manage your subscription. You must email them, and they take a REALLY LONG time to respond. They automatically charge you for one year of service - WITHOUT CONSENT and they have horrible customer service. This poor behaviour needs to be reported to the app store. Also - their actual videos are poorly filmed and the music is awful.
This app tries to bring you in with a 7 day free trial that automatically charges you for one year subscription. It claims that you can manage your own subscription in the apple store. That functionality does not exist. Their customer service is very poor and just say too bad. We have your money. I’m addition, the quality of the app is very poor. The classes are very bad and poorly filmed. Do not download. This should be reported to the apple store.
Do not download this app. The app doesn’t have the functionality to actually manage your subscription, so it will automatically charge you for a year subscription. You are the mercy of their very unhelpful customer service to answer their emails. This app should be removed by Apple. In addition, the quality of their classes is poor. Music awful. They really did a bad job at these classes.
This app is a piece of garbage. The class quality is the worst part. The instructors are not prepared for how to actually run a digital class. The video quality is poor and the music selection is a la elevator. There are probably 75 classes. If that. In addition, the user interface is awful. Trying to navigate is bad. The company does not have their stuff together. They make claims on their site that you can manage your subscription in the App Store. You cannot. You must email them. They have poor response rate and automatically charge you for a one year subscription and refuse to reverse the charge. Beware of this garbage app, customer service and class quality. Pelotón for the win. Again.
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