Rubbish
Terrible app, shocking website
Yes, KAL is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The KAL app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
KAL is free.
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Terrible app, shocking website
The app won’t let me log onto my Flexicare account so I can’t book any classes . Mike Bleak
The App is quite good and works well, a suggestion for a major improvement would be to add the option for the KAL member card or flexi card to be in the App to scan on entry. Appreciate this could be scammer dependent but it would save time for users and staff when members have forgotten a card. Plus the App should recognise if you are a current member prior to the respective centre homepages as currently it tells everyone about the membership offers, not great if you are already a member.
Rubbish website!
The app doesn’t act intuitively, I have a membership card and it will not let me log on
As a member of KAL I’d have expected a smoother more intuitive booking process. If I want to make multiple bookings I have to input my card details each time. The app is decent but booking poor.
People shouldnt have to “ work round” the failings in your system. Pull down menu is “shakey” I took two visits to speak to eiger to please staff limited in their efforts by the tools provided. I appreciate this time of year is very busy, however this is not the first time Ive dealt with this. So these “failings” that I see havent been sorted. Four days later . It appears after 3 emails that I now am a paying member. Concerned paying member. Ok Paul
Confusing, slow, unclear
It’s practically impossible to book anything using the app or website
Where do you login I have been searching for ages and can’t find anything.