Buggy and unreliable
This app used to be solid… now as much times as note the app fails to initialise … to the extent I have stopped using it.
4.48 out of 5
1,142 ratings in United Kingdom
This app used to be solid… now as much times as note the app fails to initialise … to the extent I have stopped using it.
Great app and greet runs . Gives you motivation . I bought smart Tv to run the app as iphone screen too small . Cant get the run to stop buffering which is annoying tried evertything downloading maps first etc but Tv play just stutters very disapointed as bought TV just for this app . App is greet though
New version seems to have some bugs. Quite a few videos do not actually play even in non-challenge mode. Connection to third party apps such as SmartRow is not easy and is flaky with error messages about Data not being Received. The previous version worked fine but I’m not sure how to go back to it.
New update is not fit for purpose, takes ages to load, search options do not work, all screens are so slow. A triumph of style over substance and usability. Please sort it - I just renewed my subscription and this is now looking like a complete waste of money.
I can no longer save my sessions. At the end of a run etc. the screen used to have “Save and exit” as an option. Now it just has “Exit”. So nothing is saved. This is absolutely rubbish. Removing the ability to save session is a big mistake.
Don’t expect to speak to an actual person and if you do it will only be via email. Responses are VERY slow and unhelpful. After several days I am still waiting to use the software because of the slow customer service. I cannot comment on the software yet but the lack of customer service is a real put off.
…and video keeps cutting out, even when I’ve paid for a subscription.
I tried to connect my Matt Robert’s by Pafers MR-BTM-552 as the brand said to download this app although it didn’t connect, can’t blame it as it may be my Treadmill.
It’s harder to find workout’s information on the work outs is missing and it’s unstable I start a workout and it bombs out to the choice screen again it can take 2 or 3 try’s to get a workout to start. Please revert back to the old app it was so much better and more reliable.
I have just downloaded the latest version of the new app. Had to downgrade my rating as the latest update is not working well for me. When I try to ride using downloaded data the app just jams up. I use my iPad away from my broadband so it uses mobile data in copious amounts. The older version of the app used very little in the same circumstances. The app looks good, but would it be possible to reissue the old app while the problems are sorted? My previous review below: I like the app, suits my needs. I have have enjoyed uploading a few rides for folk to use, but for feedback on those that fail to meet the spec it’s a wee bit awkward to have to email for advice. Up in Scotland weather can be a bit dodgy so I need to take that into account when recording. Many thanks for help when needed.
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Rank
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Top Grossing
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36
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Top Grossing
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57
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Top Grossing
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66
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Top Grossing
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87
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Top Grossing
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100
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