Not reliable service, needs urgent fix!
This is essential app when you live in Reykjavik and do not own a car or can’t afford taxis. Putting aside the fact that public transport should be free and frequent; the way we use the system should be reliable. In case of this app unfortunately it falls flat. App just logged out (as it does sometimes) and after login, my monthly ticket (only halfway to expiry date) was gone, and nowhere to be found. This is unacceptable! This happened before with my single tickets. Apart from this it was challenging to add a card to make a purchase (be aware they only accept Icelandic card) with several errors on the way On the bright side: I kind of like the app’s design, the scanning system (if worked properly) is kinda cool, and app has some nice functionalities like live bus tracker, the air pollution updates and synchronises map with some scooter providers.