Klinic Care App

This is an extremely amazing service! I got out of prison and was desperately trying to find a place that accepted Medicare. All the local clinics turned me away, but not Klinic. They have helped me throughout the entire process. Their staff/customer service is beyond outstanding. You can reach out to them via text about any issue you might be having with the pharmacy, scheduling or anything that could come up with their service and they will take care of it right away. Dealing with Drs and their offices has always been a pain, but not with Klinic. I highly recommend anyone who needs Suboxone to use this service. I will stay with them as long as they will have me. I really can’t say enough good things about my experience with Klinic

My entire experience with this app has been a nightmare. I’ve been double and triple charged for appointments. I’ve been charged for appointments that didn’t even happen. Every time I reach out to the app via the help line, they brush me off. They tell me I need to contact to provider. The provider tells me I have “autopay” on, but there is no option to select autopay. I called the app to find out how to turn off autopay, and they didn’t know where the autopay button is either. Every time I email support, I get a message that the support email isn’t a valid email. This app is so scammy. The provider has taken almost $2000 from me over two months, and she barely meets with me. This is awful. I’ll be switching apps. I’m in the suboxone/subutex program. It’s so hard to find a good MAT program that isn’t just exploiting desperate people for money. This app isn’t it. This app definitely exploits people in need.

They had me sign up and choose a time with a doctor. I installed the app, filled out paperwork and waited 2 hours until the doc messaged me and says “sorry you didn’t confirm the appointment and won’t be seeing you today”. It was confirmed in the app and with their customer service and she tells me 5 mins before our appointment she can’t do it. Then lies and says she will message me to Set up another appointment which never happened. Wasted hours on this company. Horrible people and horrible doctor that cared absolutely nothing

They helped me get a doctor visit the same day and it was covered by my insurance. Got my meds and changed my life. Thank you!

I was a bit skeptical but this app helped me find a provider in network who took my insurance, and I was able to get my medications the next day. Thanks!

They are a scam - simply a "body hunter" service. They collect your personal information, claim to verify your insurance, and then claim to connect you with a provider that accepts your insurance. The provider will try to charge you a hefty fee, which they claim is a copay. However when I called my insurance, they said there is no such copay. When I asked the provider, then then said it is because they do not accept insurance, despite my insurance being listed on both their website and Klinic's website, and despite both them and Klinic claiming that they had verified my insurance and found me a provider that accepted my insurance. This is illegal - it is fraud, false and deceptive advertising, and illegal interstate commerce. My insurance company has being filing claims and complaints, and I have begun reporting them to all pertinent regulatory and legal authorities. I now have to get an attorney to ensure they properly dispose of my personal information, because of course as soon as I told them what the provider in their "network" had done (thinking this must surely just be one bad apple), they (Klinic) went radio silent, which tells me they are not only already aware, but that they are complicit and probably rely on this as their source of income. They take advantage of people in serious medical peril, lie and cheat to try and get money out of you that they have no right to, and are apparently happy to do so. They should be removed from the app store - this is highly illegal behavior, and is a federal issue since they operate across state borders, and place people's medical needs and health in jeopardy.