Bicycle Health

Bicycle health has been a godsend. I was driving 5 cities over to get detox help meds and then my car broke down. I couldn’t afford to uber or get rides to my doctors office. I found bicycle health through a google search and been using them ever since. Everything is easy and my doctor is amazing! I don’t feel judged or uncomfortable. Highly recommend bicycle health.

It’s literally impossible to speak with an actual human which is sickening for people who are in the therapy business. I’ve been trying to get in contact with someone for help for 3 weeks and these monsters just have a bot respond. They need to be investigated and shut down as they’re just ripping off vulnerable people at this point. Complete scum behavior.

In 10 years I've never ran out meds. I've been with this joke of a service for 3 months and have ran out TWICE with no response from anyone. THESE PEOPLE SHOULD NOT BE TREATING OTHERS!!!

The app was good and I have been a patient for about 21/2-3 years now. Then just recently they started requiring you do, minimum of 1hour, of their support groups. Even if you do N.A., celebrate recovery, smart rec., etc. on your own, they still make you do 60 min between your Dr appointments. The meetings are all the time and different style ones too which isn’t the issue, my problem is I can’t say H*****e or anything like M******e pills and can only say D.O.C. for drug of choice. And I had a problem using needles just as much as my DOC so I don’t share ever now. They also don’t take my insurance and never will most likely but they started in CA which blows my ideas into paintings, oops don’t call 911 on me again or give my info to other clients it was a slip of my words and would never write/type something like that in a review on purpose.

I loved bicycle health as an option for the last 6 months or so. But they recently required 60 minutes of group/meetings per month. Not a problem, done that before. But they require you to use their services, which they billed me nearly $600 for. That’s on top of the monthly doctors appointment, and other misc fees like drug tests. There’s plenty of other e-medicine firms out there not trying to scam their patients.

I received a bill in the mail for $1000 for one doctors appointment for Bicycle Health, after i was told explicitly by customer service that my PPO policy covered the cost. This is a serious problem, and unfortunately customer service has passed me off without a resolution. So there’s that

My husband contacted Bicycle Health for substance abuse treatment. The staff were wonderful! My husband had previously been in treatment locally and had been discharged from that program due to a prescription his primary MD had given him for 10 days. The intake person was very thorough and helpful. He emailed forms and a link to the app. He stayed on the phone while my husband filled out the form as he has difficulty using technology. He stayed on the phone to make sure we downloaded the app and signed in to make sure we understood how to use the app. My husband was experiencing withdrawal and was very sick. He was given a same day appointment with a provider. The provider was absolutely amazing! She was very kind and understanding. She went through his history and reviewed all medications that he had been prescribed. She asked about the previous program he was in and listened very patiently. She prescribed him suboxone to stop the withdrawal and scheduled his next appointment. She treated him like a human being and did not judge him because of his history of addiction. My husband has previously been treated poorly due to his history. There are not enough words to express our gratitude!

I am prescribed adderall and currently being accused of being on meth by Bycicle health.

I used this method for 3 months This month May 2024 the health provider FAILED to call the pharmacy for my prescription and I I was with out medication For almost a week it was horrible, I tried to message the personnel and they didn’t care,I was paying so I expect to get good treatment even more when you are at your Lowest but they don’t care, and they take for ever to respond in the message app I’m very upset because I do need help but I’m done with this people they don’t have a good system

Seek treatment some where else. The people are great in the beginning I have been a “patient for over a year it’s 200$ a month no insurance 100$ bi weekly or 50$ weekly even if you make your payments on time they still ask for 200$ even after you pay your month. My care provider we will call her Vicky 👩🏾‍🦰 was so nice and sweet every appointment my last 2 appointments have left me in tears as I had a message from her stating that I was “unstable and not complying” this is a lie she seems to forgot every time I have had an appointment I was at work so I had witnesses to all this work/family I have always turned my drug test in on time I was always honest with her the last time I couldn’t get a word into her for her cutting me off maybe she has personal problems going on i don’t know? But she has discharged me after they overdraft my bank acout into the negative hundreds and said they haven’t got payment on which I have my statements and my fiancé also has access to the features and accounts and I was set on weekly 50$ payments due to following the 1 payment a week I have and she has screen shots were they was trying to hit my bank account literally every day sometimes multiple times in a day(3-6) a day. The dr has tried to black mail me and say I was not turning in urine test LIE (I have screenshots and took extra pics in my photo library in case it didn’t upload never deleted from start) I never missed 1 drug screening during my last visit I had a kidney infection and it was very hard to urienate and she claimed I used synthetic urine?? Never heard of it so I googled it it has been outlawed in my state and is illegal to order in my state. So senes then I turned in urine test 2 actually and passed one 4-2-24 and I have screen shots were they deleted it and said it was unreadable that’s a lie I gave up 1hr 45mins of work to travel back home to turn in that test (also have screenshots and photo proof) she said it was a lie I didn’t turn it in. I have screenshots were I did. They are only in it for the money not to help they will start you on 1 8mg strip next visit move you to 1 1/2 a day and so on and so on till you reach 3 a day the “max dosage” that stuff is just as addictive then the drugs you took before you came for help don’t let them lie to you. She has had me at 3 a day for almost 7 months i believe and there care team guy called me tonight after trying to contact them for 4 1/2 hours we will call him Brad his words was “it’s a money thing” they lite