Our founder Jens Knoops has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Since then, Jens has gone on to open more Knoops stores, built a team of chocolate lovers around him, developed an at-home range of chocolate flakes, and even released a chocolate cookbook. The Knoops concept is based around our carefully curated percentage menu which offers chocolates to suit every taste and mood. We find joy in helping you to discover your perfect chocolate drink, and encourage experimentation with different % chocolates and flavours in a process we call ‘Knoopology’. This process is simple;choose your chocolate %, milk, and extra flavours like sea salt, orange zest or chilli to be made into a hot chocolate, milkshake or iced chocolate. With our app, you can get rewarded for your experimenting with Knoopology by collect points with every drink you buy in our stores.
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Knoops FAQ
Is Knoops free?
Yes, Knoops is completely free and it doesn't have any in-app purchases or subscriptions.
Is Knoops legit?
🤔 The Knoops app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
I can’t believe this app has 4.8 stars, all my friends and I have been trying to order for the past hour, nothing loads, we’re getting a million errors that aren’t handled and even when our order went through they hadn’t got it at knoops so we had to re-order. Genuinely the worst app I’ve ever used in my life
Love it!
Makes it so much easier.
Excellent app
I’m so glad the Knoops app is now a thing!
It was rather frustrating always being stuck behind people whom appear like they’ve never come across chocolate drinks before in their life and need everything explaining to them, taking forever to order, when I know exactly what I want already.
Now I can skip the queue and order ahead. The app is very nicely laid out, has Apple Pay and allows adding to Apple Wallet the loyalty card scheme if I do end up ordering at the till. No bugs and clean UI. Thank you
really useful app
one of my favourites! it makes it so much easier and quicker to get my drink en-route to work now. i order when i get out of the tube and it’s there waiting for me by the time i reach the shop! highly recommend
Great app
This new app is a huge improvement - love it. So easy and quick to order 💖
Big improvement!
This new app is much much better.
Useless
They spend weeks redeveloping the app during which I can’t collect points. Now it’s up and running but my local (St Albans) doesn’t have a working scanner so I’m still missing out.
Please fix the account log in
Unable to log in, really annoying
Lazy app design
Knoops clearly aren’t putting their profits from the expensive drinks into app development!
It’s a really lazily designed app. Most concerning is the fact they haven’t bothered making it accessible to anyone with sight loss. It’s easy to do, just make sure images and buttons are labelled properly and links work when iOS VoiceOver is running.
Great rewards
Love the Knoops brand and great that I can earn points towards free drinks and flakes 👌
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