Help me get my ticket please
I buy ticket and no email response..poor customer services!not recommended!!!!
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4.22 out of 5
18 ratings in United Arab Emirates
I buy ticket and no email response..poor customer services!not recommended!!!!
I am not recommending this agency specially in Dubai, they are not professional i asked them to change my flight dates , more than 10 days no one reply , no office and customer service
Yes true we bought a holiday on Wednesday and by Thursday morning last minute cancelled it - not happy as now desperately trying to find an alternative and YES the prices have all gone up!!
No customer services. Do not use this app
Unbelievably frustrating app. Gives you the option of choosing a departure airport, dates to travel etc, shows you potential destinations and then when you click on each destination tells you that there aren’t any actual options to choose after all. The point of that? Beats me I’m sure. Why give options that don’t exist? Off to another app to find my holiday….
Highly recommend going direct with flights and hotels to avoid these crooks. If you’re unlucky like us and another family on the same flight, you’ll arrive at check in to find out that they cancelled your (checked in) seats to sell to others at a higher price, without and warning, explanation or offer of compensation. You are not able to get hold of anyone until 9am, so you’re on your own if anything goes wrong with early departures. Dishonest and irresponsible. You have been warned.
This company does everything to a Tee they are always helpful and makes it so easy when asking questions about the holiday it’s all good for me. Very good very nice.
5 stars
Amazing customer service Anisa was really helpful and amazing thank you so much
I’ve had a really stressful experience trying to change my trip from Spain to Greece due to a visa issue. Despite accepting a new flight quote and providing confirmation from the hotel that I’d receive a refund, nothing has been updated, and my booking still shows Spain. The customer service has been cold, rude, and completely unhelpful, especially agent Ernisa. This has caused so much anxiety, and I regret using this company. I would not recommend them at all.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
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55
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Top Free
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|
70
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Top Free
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|
74
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Top Free
|
|
80
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Top Free
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|
84
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