Lawn Love for Providers

I was on cutting a lawn and cutt my leg received 7 stitches. I texted the customer letting him know what happened and he said that’s fine to not worry . I was feeling ok so I texted him again saying I will be there to complete the job . Straight from the hospital I went straight back to work . Finished the cutt and when I went to complete job it disappeared. I been trying to dispute for weeks so basically the customer took me getting hurt as a way to get his lawn cutt and not pay . Lawn love still didn’t pay me for the cut

This app is complete garbage. Don’t waste your time with it

Love the app as far as work goes. I like the way it helps you with your route, how easy it is to get jobs. We do have issues with yards being one size but get there and it is twice the size sometimes. Customers don’t realize we are a sub contractor so we don’t get all of the money they are paying. Not only that we have gone to some yards and would say we cancel or paused service but lawn love would still put them on schedule. I have had many complaints for customers about this app.

Providers are assigned a rating based on number of completed jobs. We had one job where the client sent the crew away claiming he had canceled the service. We are now getting dinged for not completing a job. In addition, the job keeps showing up on our schedule and customer service won’t remove it. Furthermore, this company does not charge competitive rates for the area resulting in providers making next to nothing on each job. Finally, they do not verify the stated lawn size allowing people to grossly underpay, and we’re stuck having to provide the service less we get another poor rating.

The sizes are bigger than they claim

NOT a good app at all. Their payouts are WAY too low and their client-base are the cheaper customers looking to pay less for more. Clients are habitual liars about yard size. Many lawns are overgrown when you arrive. But you MUST mow or be FINED money. APP marks up the price way too high and offers the contractors way too little! They are profiting off YOUR HARD WORK. If you enjoy mowing lawns 6+ inches long for 2-3 hours for a total of $35…THIS IS FOR YOU! They rip off an extra $1.50 each job for damage “insurance”, yet there is a $5,000 deductible (means YOU pay the damage costs up to $5k before they cover anything). You’re losing $1.50 every call for THAT coverage??? Customer service is a JOKE. A bunch of kids reading scripts. YOU the contractor get fined for every little thing. This “tier” rating is horrible. If you are low tier, don’t expect to get ANY leads and/or only get the PROBLEM ones (overgrown grass for $35). The app has been DELETED from my life and I’ll never endorse them again.

The app takes a huge chunk of your earnings, 25-30% in most cases. The only way to make money is using it to find customers and then converting them to direct bill. The app begs you to have your location on even in the background and it burns through battery *fast* because of it. There’s no way to review past payouts or when your current funds should payout, which is a very poor choice. Basically for an app that thinks it’s Uber for lawns, the only similarity is how much they steal from providers. Lowered my star rating from 2 stars to 1 star because I found out this app is messaging customers things I never said.

It’s a waste of time and money. You make nothing cause of the lies on the customer end like, property size. And much more that you can’t change. You loose in the end and don’t get paid.

I get decent leads and upsell to increase revenues. Both apps work equally as well. Easy to set up for first timers. I could use a little more control on setting my mowing boundaries and zip codes which was available in earlier versions. Thanks Roger Brock.

This is a great app all in all the only issue I have is customers lie about the size of their lawn and also if we can get something that tells us their property line