Leap Top Up

Please let me use the number pad to type in my phone number instead of the normal keyboard. The app already lets you use the number pad to type in your CVV.

Can only access account by scanning your card. Scan function is in the 99 percentile range of not reading the card (new-ish card nearly 2yo). Why there isn’t a function to use the card number as an alternative access or register the card to an account to top up off-line shows a lack of purpose in its design. I would give it no stars if it were an option! Apple should not allow this product on the store with this functionality.

A little bit prone to working, then not working. But when it works, it’s good. Now the next step is to get the Leap Card on your phone, so you don’t have to carry the physical card.

Randomly stopped scanning cards last week.

Issues with reading card - very annoying

Leap card isn’t read 40% of the time. No matter how long I leave it there for. Unbelievably aggravating when the train is soon and the only ticket machine is on the platform heading southside, because for some reason it’s the norm that only the southbound platforms have adequate facilities to be called a train station. A recent update eliminated all my card details forcing me to re enter my saved ones, and then it bugged and made me re enter them again, leading me to miss my train. If you want people not to ride on the train without a ticket then develop a working app that makes it quick and easy to purchase tickets and top up leap cards. Until then you are punishing people who actually pay for transport. Awful, awful app I need to use out of necessity.

Rarely works, constantly has bugs. Worst app I’ve ever used

App not working properly.

App hasn’t worked in days. Reinstalled etc to no avail. Trying to run a family of school kids’ leap cards with it. No chance. More transport related farce.

Never works, never can top up easily, constant errors despite being up to date with iOS and newer phone model Slow to give refunds if they ever bloody answer Like everything in this country it’s a bloated, wasteful mess that should have been gotten rid of years ago and allow us to use bank cards on buses