2.62 out of 5
21 ratings in United States
I subscribe, pay and then need to put in an apple username and password to download the magazines (never works). Customer service is seemingly non-existent. I try not to be a Debbie downer and be supporting but I’ve had to come to app reviews to find a way to voice frustration.
If you open an issue there is no way to get out of it without deleting the app and downloading it again.
I paid for a one year digital subscription then received an email stating that a registration code would be emailed within two days (weird that instant access isn’t provided but … okay). Four days pass, I have my code, but the app won’t allow me to gain access without paying for each digital magazine (tried “restore purchases” but no luck). I email LFI, they say it should be working now; I restore purchases again and boom, I have access. Yay. Lo and behold, two months pass and now it’s happening all over again. Seriously frustrated, Me
Update: After some initial difficulty, the app works fine and I'm a happy subscriber. The LFI team was quick to resolve my issue and I now have access to the entire digital magazine archive. I heartily recommend subscribing to all who value high-quality photographic imagery and access to the excellent work and stories of so many great photographers. Only stumble: App cannot be installed on both iOS and android; if you use both (as I do) you will have to choose only one (-1 star). Aside from that, no issues. Images are rendered beautifully, text is easy to read on my iPad. Lots of info here, lots to explore, well worth the price of entry…
It’s a real shame that this app is as bad as it is given how good the LFI publications are. It’s continually slow and most of the time I am completely unable to download for my subscription. Their servers and in app purchase features need a complete overhaul.
I installed it, I click on the Q photo section and I click on one of the first images and… it crashed. Restarted the app, same bug…. Shows the developer of this app does apply modern professional development practices, such as automated testing.
Update May 2021: Navigation issue fixed. I’m glad I can now enjoying my copies of LFI without the navigation bar popping up randomly. Thank you developers!! Rating updated from 1 to 3 stars. Question: Is there any way to transfer purchased copies of the magazine to the android app? It's a magazine I like very much, but the potential of the iPad is lost on this app. The layout of the magazine is unchanged and you have to zoom to read any body text or even view the smaller pics properly, thus spoiling the experience. The absolutely worst aspect is the irritating navigation bar, covering the lower quarter of the display, that pops up every time you touch ANY part of the screen, which, on an iPAD is inevitable. I never use this bar, but am constantly having to dismiss it. Totally ruins the reading experience. A straight up PDF of the magazine would be easier to read than this, without the disastrous pop up. Please, developers, if you're reading this, could you give us the option of disabling your horrendous pop up navigation bar.
With v3.2.1 which was automatically updated 4 days ago on my iPad Pro when I open a LFI magazine it is in full screen mode and I haven’t found a way to get out of it, so I can’t go back to the rest of the LFI App to see other LFI magazine issues, the Blog, News, Gallery etc. I have to re-start my iPad Pro in order to see the LFI menu bar, but can’t go back to read another LFI magazine without having the same problem. I haven’t updated my other iPad to v3.2.1 and that still works as it had in the past. Please fix this!
This is truly a disappointing and non-intuitive app 1. I bought a subscription, but just can’t get it to work on the iPad. The iPhone works by asking me if I have a subscription when pressing price. The iPad only does so when I reinstall the app, and the tells me on verification that my subscription cannot be verified (but if works on iPhone) (I have contacted subscriptions, but frankly, the experience should be far more seamless) 2. Getting a full view on the magazine is not intuitive (or at least not to me)
For such an elite camera and glass manufacturer, Leica doesn’t seem to be able to come close with their Fotos and LFI apps! After purchasing LFI magazine, including the digital download, the only way I can get the download version is to PURCHASE again through iTunes. To compound the matter, the latest version of LFI is ONLY available through a download and is not going to mailed in hard copy. I’ve tried unsuccessfully to get assistance, all to no avail! Stick to cameras and glass, you do a great job. Technology wise, you’re still in the 1050s!
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