Lightspeed Restaurant POS (O)

All-in-one POS for hospitality

Published by: Kounta Pty
Downloads
Revenue

Description

Lightspeed caters to hospitality venues of all sizes and workflows – whether you run an independent cafe or a multi-venue restaurant, pub or bar.
With Lightspeed’s all-in-one POS & Payments platform, you can run your venue(s) from one central place. Save hours on day-to-day tasks like end of day reconciliation and stocktakes, serve more customers with quicker orders & payments, and increase sales with in-built integrations like delivery & ordering.
Simple yet powerful, Lightspeed is built to serve and support every aspect of your hospitality business. It’s instinctive for floor staff, intuitive for back of house and insightful for managers.

HOW LIGHTSPEED SUPPORTS:
- Floor Staff: Fast orders & payments, split bills, automate surcharge, manage open tabs, table management & courses
- Back Of House: Re-stock to par, inventory management & easy stocktakes, monitor COGS, manage recipes, batching & wastage
- Managers & Owners: Real-time sales, manage all locations on one system, scheduled & advanced reporting

LIGHTSPEED COMMUNITY
Lightspeed serves over 12,000 hospitality venues across Australia & New Zealand.
We’re proud to be trusted by beloved brands like Pablo & Rusty's Coffee Roasters, Gelato Messina, Chat Thai Restaurant Group and Young Henry’s Brewery. Below are some of the reasons why Lightspeed is the leading platform for hospitality.

ALL-IN-ONE POS PLATFORM
“Same as us, Lightspeed has a real vision of what their business does...I don’t know any other POS provider that can offer the flexibility, the customisation, the ease, the cost and the support.” - Andrew Pierce, Director & Co-Founder, Hello Sarnie
- Intuitive POS, simple to use with near zero learning curve
- Customisable service workflows fit to the way you work
- Integrated payments for fast, error free service
- Powerful back office to provide control and flexibility
- Detailed real-time insights to understand your business at every level
- QR table & online ordering to reach more customers
- Delivery management to streamline ordering channels
- Marketing & loyalty programs to take your conversation beyond the counter
- Powerful Inventory to help manage COGS, prep & stock
- Smart Kitchen Display system to streamline your workflow
- Countless integrations to get all your systems working together

FREE 24/7 SUPPORT & ONBOARDING
"The customer service and support you receive as an account holder is outstanding. The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!" - Isobel Galloway, Owner, Zafferino Trattoria Mediterano
- Set up in 1 day with support from our team
- 24/7 ongoing support – our average chat response rate is 56 seconds
- Over 300+ support guides in help centre
- Work with a dedicated customer success manager committed to your business

INTEGRATIONS
“We use Lightspeed for all of our restaurants and it makes training and service much easier than ever before. We chose Lightspeed for its integrations for things like rostering and online ordering which makes our processes far more streamlined.” – Dane Arild
- Payments & EFTPOS terminals
- Accounting software
- Employee rosters & payroll
- Digital menus & QR table ordering
- Delivery & takeaway
- Marketing & loyalty
- Online table reservations

WHY LIGHTSPEED?
“The moment we switched over to Lightspeed…it was just night and day from where we were from a POS perspective. I could have shed a tear when we made the switch.” - Ryan Butler, General Manager, Lune Croissanterie
- Starting at $0/mth plan
- Upgrade or downgrade features anytime
- No lock-in contract
- Unrivalled 24/7 support
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Screenshots

Lightspeed Restaurant POS (O) FAQ

  • Is Lightspeed Restaurant POS (O) free?

    Yes, Lightspeed Restaurant POS (O) is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Lightspeed Restaurant POS (O) legit?

    🤔 The Lightspeed Restaurant POS (O) app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Lightspeed Restaurant POS (O) cost?

    Lightspeed Restaurant POS (O) is free.

  • What is Lightspeed Restaurant POS (O) revenue?

    To get estimated revenue of Lightspeed Restaurant POS (O) app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in South Africa yet.
Ratings History

Lightspeed Restaurant POS (O) Reviews

Dim-witted

Youremostwelcome on

Australia

This is a poorly-executed app, written by people who clearly don’t use it. It is a vessel for upselling the platform’s already expensive service, and is less usable than its browser interface (mobile included). It has been “experiencing an error” upon opening it for several years now, which means constantly needing to login again for simple tasks like viewing reports.

Unethical company

Dahusk on

Australia

It’s a shame as they have a good product. But blackmailing/ forcing existing customers to switch to their new merchant facility is completely unethical. Also their support for existing customers is limited to a voice message system. Good luck trying to cancel your subscription. Should be taken to the ACCC

Over price

Tnvn2023 on

Australia

Start with lightspeed for $50/month to $60, then $80 and now $140/month.

Frustrating to set up without previous experience

Bugspray22 on

Australia

Happy with the app so far, but the developers need to make small videos for different areas of set up, from start to finish. A one hour webinar done a such a fast pace, just adds to the stress of setting up a business. The lack of human contact makes it’s hard to solve problems quickly, typing to the chat person is challenging.

Works well, request for sales page

Cafe@95 on

Australia

After a sale it goes back to the default sales page for a new sale, this is fine, but would like an option to choose the default category it goes to. It would save so much time if it went back to the last used category. If a default choice per POS device could be chosen, this would be awesome.

Wouldn’t recommend using

Happychappy178 on

Australia

The system is adequate so long as you dont require any support as their support service is poor and non responsive. Pay a bit more and get a product that actually has some support.

Dissatisfied

Will Lille on

Australia

Since changing from Kounts to Lightspeed this POS has gotten very average. Very slow opening the app, have to reload the app regularly and sometimes multiple times. Can’t say that I’m impressed

Basic and inadequate

ApdMLB on

Australia

The system is bare bones and makes it difficult to do anything other than the most basic of pos duties. Back office is awful and lacks features such as import and export, duplication, etc. requires a large amount of time to do simple things. They talk big, but in my limited experience this system is barely enough for a cafe and likely insufficient for anything more complex.

Good. But-

coreybells on

Australia

I don’t really care about how it works just so long as it’s easy and it’s been just “easy” in terms of what I use it for. But please! Give us a prompt when you click on “receive order” “Do you wish to receive this order?” Y/N Done. I can’t imagine that’s too hard to code in please.

Frustrating and unworkable for our business

mycatiscalledshinga on

Australia

We’ve been with Lightspeed for over 10 years and have loved it until we were forced to change from the Onsite POS version to the Retail POS version (they archived the Onsite version). The Retail POS is truly terrible. We are a photographic art gallery that often takes custom order. At just about every step - from taking an order, to processing the order, to fulfilling the order - is confusing, unintuitive, often not achievable and clunky. (For example - something simple, like emailing the customer the order again, actually isn’t possible.) The Purchase Orders don’t link back to the order or show the customer name, payment and part-payments (deposits) are confusing to take and redeem, searching for an item is difficult.... I could go on and on. Lightspeeds solution to my many concerns and frustrations was to recommend an add-on app at an extra cost of $100 per month (on top of the $120 we were paying each month). I don’t recommend this POS system at all. Do yourself a favor (if you’re a shop with anything other than basic transactions) and look elsewhere.

Store Rankings

Ranking History
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Category Rankings
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Category
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Top Free
469

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App Info

Category
Business
Publisher
Kounta Pty
Languages
English
Recent release
3.9.6 (9 months ago )
Released on
May 29, 2013 (11 years ago )
Last Updated
2 months ago