LOOKFANTASTIC: Beauty & Makeup - Reviews, Revenue and Downloads - Apple App Store

Description

The LOOKFANTASTIC App is designed by the beauty obsessed, for the beauty obsessed. Shop over 600 premium beauty brands, discover new product launches and trends, and be the first to receive exclusive special offer alerts on your favourite beauty products.

The ultimate destination for all your beauty needs...

EXCLUSIVE BEAUTY OFFERS
Sign up to our newsletter and be the first to hear about exclusive discounts on your favourite luxury brands, flash sales and delivery offers.

DISCOVER TRENDING BEAUTY
Learn more about the need-to-know product launches, makeup tutorials and hottest trends on our Discover page.

CREATE YOUR WISHLIST
Save your favourite beauty products to your LOOKFANTASTIC Wishlist and shop them later.

YOUR FAVOURITE BRANDS
Shop Shop M·A·C, NARS, Estee Lauder, Clinique, Kérastase and many more.

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Screenshots

User Rating

4.78 out of 5

877 ratings in United States

5 star

779

4 star

3 star

2 star

1 star

Ratings History

Reviews

The worst ever

They sent me a used hair dryer and never responded to my messages

My first real order

Bought my daughter the look fantastic advent calendar and it was a huge hit first of all, some full size products and other useful tools and now we are slowly purchasing her favorites! And I’m next!

Best

Very nice and easy shopping

Great prices

There are really good products on this site that are less expensive than on other sites.

The app over all is terrible

The customer service never answers,the payments never go through it says still processing and it’s been a week and then I tried tj cancel it it said no order to cancel they app never transfers me to a “agent” and all I really want in my money back

In-App Customer Service

They have a pathetic in-app customer service. What takes a minute to resolve, took a whole month. And even then it wasn’t resolved, I just got too sick of them and stopped pursuing it. Never shopping there again.

Delayed orders and poor customer service !

I reached out to them asking to cancel my order since I had mistakenly ordered duplicate and also the delivery was taking much longer than I expected, all I got was an auto generated message and I haven’t heard anything from them since two months ago.Am not sure if they are still planning to deliver or what is going on since they already charged me for the products.

Bug

The application has a bug ,it adds extra shipping when your order already qualifies you for free shipping. I reported this around a month ago and it’s still not fixed not sure why even after they’re aware of it they just ask you to proceed with your order and they’ll return the money back. Why should any customer go through that ?

Suggestion

Please ship the perfume

Excellent costumer service

My order’s delivery took much longer than expected, however when I reached out to the costumer service regarding one of the products I ordered, I received a prompt response. On top of that, they offered to send me a new product for free! (return of the initial product was not required). I very much appreciate this. Costumer service is a crucial factor when I shop online.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Ireland Shopping	15
Top Free	United Kingdom Shopping	53
Top Free	Netherlands Shopping	73
Top Free	Ireland	132
Top Free	United Arab Emirates Shopping	132

View All (17)

Keywords

Name	Reviews	Recent release
Next: Shop Fashion & Homeware Shop clothing, home & beauty	129	3 weeks ago
Harrods	21	1 month ago
John Lewis & Partners Fashion, Home, Gifts & More	20	5 days ago
M&S - Fashion, Food & Homeware Shop Fashion, Home & Beauty	64	1 week ago
Sainsbury's Groceries Groceries made easier	20	1 week ago
Selfridges	25	1 week ago
BEAUTY BAY	27	1 week ago
Waitrose & Partners Simple. Delicious. Delivered.	5	5 days ago
Boots Middle East Beauty, Wellness & Healthcare	13	3 months ago
CHARLOTTE TILBURY EASY BEAUTY FOR YOU	27	4 days ago

Name