We’re Lucy & Yak – an independent, people-focused brand famous for our colourful and comfortable organic clothing. Download the Lucy & Yak app and join our comfort movement!
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User Rating
4.86 out of 5
287 ratings
in United States
5 star
257
4 star
23
3 star
6
2 star
0
1 star
1
Ratings History
Reviews
Brand is great, app needs some help
I absolutely love Lucy and yak clothing! But I’ve noticed some issues with the app itself. The most recent one that prompted this review is that the app has completely broke. Every time I try to click into a category it says there are no results. I’ve already tried restarting my phone and deleting/redownloading the app with no success. Some past problems that I’ve noticed is some items show up in the website but not on the app, and that the app is not great at updating listings when certain sizes get sold out (and thus crashes when you try to purchase something that is in reality sold out). Again I love their clothes, but I think there are some technical issues that need more attention
Fairly Easy To Use
The app is fairly to use, my only complaint is that when they do restock the items that you want, they don’t notify you, so it feels like i have to check the app more often than i’d prefer.
Everything is Wonderful
I enjoy all of my Lucy&Yak clothing. Unique designs, super comfortable, and sustainably made. I’m 65 and love that I may wear fun clothing!
The BEST hoodies!
Lucy and Yak makes the absolute best and most comfortable hoodies ever. Thank goodness they brought them back into stock before fall! I also love their Bowie jumpsuit (so cute!) and their dungarees. Really just a fantastic company with great values, inclusive sizes, and cute clothes! 10 out of 10, they’re my go to!
A great start, could use some work
I love Lucy and Yak and I’m excited to see the exclusive products that they’ve said will be available only in-app, however about half the time when I try to open the app, it just is stuck on the loading screen of the model in the green jumpsuit and the app never loads. On the time when it does load, the UI is pretty easy except one thing I’ve noticed is when you’re looking at your order history, if you try to open the tracking for an order, it won’t open in app. You have to hold down on the link to open it in your separate browser app. Would be better UX to be able to view your tracking in-app.
