Lugg - Moving & Delivery

Schedule Movers & Truck

Published by: Lugg
Downloads
Revenue

Description

N/A

Screenshots

Lugg FAQ

  • Is Lugg free?

    Yes, Lugg is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Lugg legit?

    ⚠️ Warning: Multiple users of Lugg have mentioned scam or fraud. Investigate thoroughly before using this app.

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    Lugg is free.

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User Rating

5 out of 5

1 ratings in Netherlands

5 star
1
4 star
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0
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Ratings History

Lugg Reviews

Worst delivery service

FrankDaTech on

United States

These people are unprofessional and did not complete my delivery. They refused to give me my money back. Steer clear of these crooks.

Best Experience!

judiwalk on

United States

The guys arrived right on time, and worked straight through on a very hot day. They were very polite. A real Pleasure to have in my home. Thank you!

App bug

Archie3344 on

United States

The app is not letting me to change the minutes of labor to an estimated price

Highly Recommend!!!

Homeowner121 on

United States

Montrell was so knowledgeable and helped us disassemble some of our furniture to make sure it would fit safely through the doors. He was efficient and made the day an easy process.

Seemed Helpful in Theory

WhyDidIListenSoLong on

United States

Most idiotic product fail, can’t even blame UX. Like any other share economy service, the people doing the work are awesome, the people making the product are dropping the ball on the customers and their gig employees. For some unknowable reason the platform will let you search the needed destination or service, and even offer suggestions on destinations and allow you to schedule, whether that location is open or not. And you as the customer are supposed to assume against the reason implied by being allowed to schedule for that place and time, that the destination may not be open and call to confirm before booking (which could also result in you losing the available booking time). If the LUGG suggested destination isn’t open, you will have to find an alternate location or have the item returned to you - all of which incur continued per minute labor fee on top of the flat rate and labor fee being charged from the moment they left your pick up address. Preventable of the backend booking system actually spoke to the scheduling system OR a simple destructive action warning prior to booking something that is potentially closed. Absolutely unhinged product thinking.

Rick and Brian are the best!

QC Pham on

United States

They are fast, efficient, friendly, wasting no time. They pick up and deliver a heavy adjustable bed in literally minutes. Thank you Rick and Brian! 👍👍👍

Professional and prompt

LissssaG on

United States

It was my first time using Lugg and I am super impressed! The luggers showed up on time and were extremely prepared. A very professional and pleasant experience!

1st experience wonderful. 2nd time movers never showed

Ghosted By Movers on

United States

The first time we used Lugg it was great. The movers were on time and everything was great. 2nd time I booked Lugg we were ghosted. I got a message 15 min before our pickup window that the luggers were finishing their last Lugg and we would get an ETA shortly. We waited and waited and heard nothing. After our window passed I tried customer service and they told me they “hoped” to have movers assigned soon. The store we bought from closed so they helped us get our furniture outside. Thankfully a friend came to our rescue and I canceled the Lugg. I’ll be double checking to make sure I didn’t get charged. Won’t be using this service again.

Incredible App.

therealTrillCrill on

United States

What can I say. I’ve used this app for two moves. Efficient, affordable and legit as can be. Don’t waste your time “finding” movers. This is the Uber of moving. 5 friggin stars.

This app is NOT working

Susana5019 on

United States

Does not text you back a code to your phone

Store Rankings

Ranking History
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Category Rankings
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Keywords

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App Info

Category
Lifestyle
Publisher
Lugg
Languages
English
Recent release
2.4.6 (5 months ago )
Released on
Oct 16, 2014 (10 years ago )
Last Updated
3 months ago
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