Customer Care?
I placed an order 3 weeks ago, needing the items within a week. I requested to pay extra to get them. No response for 3 days. When they finally deigned to contact me i was already gone. Items had not shipped, so i requested to cancel. This week the emailed they had shipped. I have been emailing them to ask for return label. Absolutely no response. Beware of ordering from Lug.