Maclean’s Magazine

I am not getting the current issues of Macleans that I have continually subscribed to.

I have had a paid subscription to Maclean’s for over a year. No problems. However, last night When I tried to download the current issue, the download button did not appear. Instead, the Sign in to your account” button appeared. As I have a digital subscription, I do not have a subscription number to use to sign in. I contacted Maclean’s customer service, but their solution was for me to call Apple. I tried to tell Maclean’s customer service that the information in my Maclean’s account indicated that I was paid through June 25. Nevertheless, I called Apple and it was confirmed I had an open subscription to Maclean’s. I have emailed Maclean’s several times to advise them that my account was good but nothing has been done on their end to remedy the situation. So, I am paying for a subscription that I cannot access. The magazine is 5 stars. Customer service, not so much.

On both iPhone and iPad this app worked very well - and as clear as the print version. Easy to locate articles, intuitive scrolling, excellent graphics. Then they upgraded the app in July. Maybe it still works for those with subscriptions directly with Macleans, but for my iPhone and iPad and an iTunes subscription, I can get zero access. If I restore purchases, I only get 2017 purchases, none of 2018. I have paid for 2018 and read through June, my iTunes account lists my subscription as active, but no matter how many times I delete and reload the app, no success. Contacting Macleans customer support - does get a response, but basically to just hold tight, it will get fixed ... If it gets fixed, I will update review. I miss my Canada updates!

If you enjoy reading Maclean's this app is an easy 5 stars.

Switched to a digital subscription thinking this would do the job. Many nice elements however the app is ruined by the overly intrusive ads that seem impossible to exit out of. Latest example was an iPhone 6 ad which was designed to show off the photography of the device. Swiping left and right brought more ad photo examples. The "tap at top for menu" function is disabled. I get that for a second or two but when you are scrambling around for a solid minute trying to get out of the freaking ad it gets more than frustrating. Exited out of the app. Hard closed it, opened it up again to find I am still in the ad. No thanks.

This thoughtful, thorough periodical runs rings around any American newsweekly. I can't imagine being without it. The website, too, is clean, crisp and edifying

At least in trying to get registered. I've worked with computers for over 20 years, and this is a spectacular example of terrible user-friendlyness. I can't rate the app itself because I can't get into it

I don't know what other reviewers are reacting to. On my 4s the app works very well.

Just bought an issue and it's so out of focus I can't read it. I could read the preview fine, wish I'd spent more time with it

Don't you guys test your apps before releasing them?