Makwa | Laundry marketplace

Cairo's premium laundry

Downloads
Revenue

Description

Makwa is the easiest and most convenient way to get your laundry done. We are an app that enables you to book laundry services on demand using your smartphone.
We have vetted our partner vendors and provided them with our proprietary software to manage their internal operations to track your clothing across every stage of the cycle so your always in control throughout the process.
Schedule a pickup or delivery for Iron, Dry Clean or Wash & Iron with the tap of a button. Choose from our 2-hour morning and evening pickup and delivery windows and that’s it, we’ll take care of the rest!
We’ll pick up your clothes in your personalized Makwa bags at your scheduled time. We work with highly vetted cleaning partners to handle your clothes and deliver them back to your door at the time you choose.
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How Makwa works:
Step 1: Download the app and create a Makwa account. Add your email address in your profile, save your address & select your special preferences. Browse the vendor options and select your preferred one. Not interested in browsing the vendor options; Makwa will select for you using the fast checkout. Our algorithm will assign you the highest rated vendor in your time selection.
Step 2: Your Makwa agent will arrive with your personalized bags to collect your clothes – feel free to inquire about anything related to the service
Step 3: Your clothes arrive at the vendors premises for processing. Our cleaning partners have decades of experience running their private laundromats and working for top hotels.
Step 4: Your clothes are returned clean and fresh at the scheduled delivery date.
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What Makwa offers:
- High-quality vendors
- Scheduled doorstep pickup and delivery throughout the week
- Personalized bags for order collection
- Order tracking throughout the cycle
- Personalized special preferences
- ratings and reviews
- Affordable and clear pricing
- Dedicated customer service
- Regular promotions and discounts
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Services:
- Clean & Iron
includes (dry cleaning, machine wash and hand wash services)
- Iron
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Currently serving:
- New Cairo
- Sheikh Zayed
- Maadi
- Sherouk/Madinaty
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If you don’t see your area on the list, click on email me on the app if you're area isn't covered on the map and we'll add you to go to our waitlist and you’ll will be the first to know when Makwa becomes available in your location.
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Screenshots

Makwa FAQ

  • Is Makwa free?

    Yes, Makwa is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Makwa legit?

    ⚠️ The Makwa app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Makwa cost?

    Makwa is free.

  • What is Makwa revenue?

    To get estimated revenue of Makwa app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4 out of 5

4 ratings in United Arab Emirates

5 star
3
4 star
0
3 star
0
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0
1 star
1
Ratings History

Makwa Reviews

No one arrived to pick the clothes

GN22022 on

Egypt

I placed an order and it ws scheduled to arrive from pm one pm to 4pm and till 6:30pm, no one arrived i tried to call the vendor no answer, and it is also non sense the note they keep posting that u talk to the vendor directly as they cant offer any help except for the the booking!!

Cloth damage

Tamer340 on

Egypt

Totally non professional and they damaged me a TOM FORD trousers worth more than 15000 LE so I decided no to deal with them again and please don’t send expensive cloth or brands .

I need to contact support team

Tasneem01013 on

Egypt

I tried to use forgot password , something wrong error message displayed, and i cannot login into the app

Will stop using

Mmorad on

Egypt

Didnt show up on acheduled pick up time, cancelled my order with no notification, no one to call and chat on the app is not even working

App error

TamerShaheen on

Egypt

I have been using app for few months which was very helpful then they decided to take themselves out from follow up and now app ask you to deal directly for any issue with ironing shop. Now the shops when they collect laundry they always offer to leave app and deal directly with them Also, the app did something weird last week as I placed order with the shop I deal with on weekly basis and all of sudden the order was directed to another shop and my order was messed up as both shops showed at my house, needless to say new shop was very rude in dealing. Unfortunately the app is no longer useful to me specially they ghosted after I reported issue two times

Garment damage

reem 20 on

Egypt

Not recommended

Declined - shame on you

saraadeladouly on

Egypt

Like everything else they started out really good then started declining. No response to my comments and now they removed the ability to comment - they pay no attention to comments you leave regarding your preferences and change ETA without checking if suitable. Quality of makwa is same as any makwagy. Shame on you for not being able to maintain quality or service.

Cloth damage

Ibrahim6oct on

Egypt

I actually liked the app idea and have been using it for almost 3 months on a weekly basis, couple of mistakes happened as not delivering the right clothes i sent but it got fixed. But today i decided to stop using this app completely after damaging one of my shirts which is worth 1800EGP and they just offered a compensation of 600EGP They take too long to respond to my message and no proper response. So its sad the at they just ruin the user experience by deciding not to take care of the customer. Not recommending to use it if you’ll send expensive clothes as they wont compensate you for their vendors mistakes. Seems they don't have any control over them and they don't take much care of you are upset or not.

Quality Service

Nader1995 on

Egypt

Quality service and outstanding customer support

Useless App

Yasmina K. on

Egypt

They’re no different than your average laundry service around the corner, just more expensive and unprofessional. -App is too slow, most of the time not working. - They change the time slot you choose for the pickup and delivery without informing you. - There’s no number for you to call for any enquiry, you have to send them through the app and they answer after 20-30 minutes. - They lost 2 items of mine. - their couriers are rude and they just come whenever suits them and tell you that someone is going to call you from the app, which never happens. - the only good thing to be honest is their customer service representatives, they’re very polite but they don’t do anything to improve and the same things keep happening again and again.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Makwa Competitors

Name
FilKhedma - Home Services
Taskty -Cleaning & Maintenance
نظافة منزلية وصيانات المنزل
Al Sagheer
Alsagheer App
Jinni Services
Makwajy | مكوجى
Z-Laundry
Laundries' services.
Tandeefa
5-star Housekeeping!
Launderland
Glamour Jewellery
Fixawy

Makwa Installs

Last 30 days

Makwa Revenue

Last 30 days

Makwa Revenue and Downloads

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App Info

Category
Lifestyle
Languages
English
Recent release
3.0.1 (3 years ago )
Released on
Jul 22, 2019 (5 years ago )
Last Updated
2 weeks ago