Marble Slab

This has to be the worst app ever…my points literally just disappeared

Went on my birthday to get my free ice cream and the offer would pop up but it wouldn’t let me claim it. So I didn’t get nt ice cream. Disfunctional app, just like everyone else said.

I can’t remember any password and doesn’t let me reset password. It’s frustrating.

On the website the user is prompted to sign up through the Shop app without needing to set a password. In the app you can’t log in if you created your account that way. Totally lacks consistency.

By signing up for their texting program you agree to their terms and conditions which waives your right to a jury trial, a class action lawsuit (so if others have the same claim as you you can’t do anything), and you CANNOT take them to court because you must solve everything through arbitration. This favours the company and limits your rights ! ADDITIONALLY you must wait 60 days before initiating anything especially if you have urgent issues. so upsetting.

Nothing but issues with this app. Trying to order a cake a few weeks out and it won’t let me pick a date in the next month

Tried 3 different credit cards (none were AMEX) and kept getting the same message “The card isn’t valid, try again”. App is non functional to order ahead

Placed an order on the app and when I went to pick up they didn’t even receive the order. Also does not accept AMEX but doesn’t say what payment methods are scripted on the app

The only “mix-ins” that show up in the app when trying to make a custom item is candy canes…

I cannot add a payment method. It says this card isn’t valid.