The Metlink app is used by thousands of commuters every day, that’s why having a modern, user-friendly app is so important to receive timely, accurate information about their journey on Wellington's public transport network.
We've made key features more accessible and user friendly:
- It's now easier to look up a service or stop with the upgraded search function.
- You can now plan your journeys with clearer options, timings and easily identify where vehicles are located.
- Service alerts are now relevant to your selected journey or service.
- The map view shows all stops, with quick access to their real time information and facilities.
- Timetables are now simpler to use online.
- Access key transport information through the main navigation.
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Metlink FAQ
Is Metlink free?
Yes, Metlink is completely free and it doesn't have any in-app purchases or subscriptions.
Is Metlink legit?
⚠️ The Metlink app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Have reported this issue a few weeks ago and still not fixed. The Taita service that I catch is missing all together, so this app is no use to me. Used to find it useful, especially when tracking train and giving realtime estimates. Hopefully they add the service back soon as waiting on platform for longer than necessary in winter is not good.
Better but still issues
I’m confused when I enter my stop number it doesn’t show me the time the bus is scheduled to be there, but 10 minutes earlier (departure time?). This has confused me for months until I clicked into it today and saw the actual timetabled time is 10 minutes later.
Much better
Previously the app had issues, but it seems like these are fixed now and there’s been a lot of new features added. Nice work
Every train on the network is cancelled
Every single train on the network is cancelled.
But it’s ok because “new route and improved services are coming”.
Go play with your train set kids.
BRUH
IT DOESN'T LET ME PLAN A ROUTE
Live tracking doesn’t work
Generally quite good but the love tracking doesn’t work nor does it notify you if your bus has been cancelled which are two keen reasons the app is used.
Fix your app
There's too much wrong that I don't think i need a list, you can look at the other reviews for that.
I'm here to ask you guys to stop screwing around and make a decent app. It's been years. Get it together.
Live train tracking is excellent
Thanks! Super useful, intuitive to use.
Dreadful
At least there are no surprises- it’s as bad as you expect. Other reviews cover off all the common problems, just adding my one star to the mix :)
Bus was late
Every bus came past except 654 didn’t come.you need to be better at timing.My school got kicked of the bus when out stop was shut a stop next one.