Needs updating
Great app for admin work in monitoring Admin Held Queue while away from workstation but has some major issues that need addressing hence the 1 star review. In iOS 18 the application now freezes when opening any image attachments and either requires a restart or a long wait for the option to close the image. Additionally, the mobile app does not log much of the activity done by the administrator using the app compared to administrator logging while using a web browser from workstation. Please devs do some much needed work on this app.