Best Online Bank
Having moved from Canada over here, this has been absolutely refreshing for bankin and keeping to my budget. It’s elegant, works perfectly, and super easy to use. Service and help is also fantastic.
Yes, Monzo is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Monzo app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Monzo is free.
To get estimated revenue of Monzo app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.82 out of 5
278 ratings in Canada
Having moved from Canada over here, this has been absolutely refreshing for bankin and keeping to my budget. It’s elegant, works perfectly, and super easy to use. Service and help is also fantastic.
Monzo used to be so easy to use but with the new layout they screwed everything up. Simple things like withdrawing money from the savings pot used to be just a click away and now it’s buried deep in so many clicks and menus that you have no choice but to ask for help. Please switch back. This was once a great app but now it’s horrible.
I moved from Starling to Monzo and couldn’t be happier.
Helps in time of no cash and you need an advance on payment
I apparently put my birthdate in wrong when I was applying for an account. After explaining to them that it was simply and input error, it took over a week of very slow correspondence for them to decline me with no explanation AFTER I had already cancelled my application (because they were taking too long). Poor customer service and all around disappointing experience. Wouldn’t recommend.
Been using Monzo for 2 years now. No complaints whatsoever. Efficient service, good customer support and you get paid salary/transfers a day earlier. Highly recommend it
Had several troubles with their app and it getting stuck on certain steps: the support team were often quick and very friendly, but no reasons were ever given and they doubted my address was valid (claiming it must not be in Royal Mail’s system, and it has been for decades..). Finally after 3 tried to confirm my identity, I accepted all terms and they suddenly said I wasn’t eligible. No reason given, no credit was applied for, no further support. Offered to contact a review team but wouldn’t tell me what they could do or what sort of process there is. Also told I’m barred from applying again? So confusing to just be stonewalled, for a basic current account of all things..
Really Disappointed. Tried to apply for a account, but was denied without a reason. I recently moved to UK, and wanted a monzo account to have a joint acc with my partner who is a monzo user. I have a great full time job with a tech firm. Just sad because I now have to make my partner switch accounts too so we can have our joint acc.
They say they cannot offer an account but won’t say why?
I’ve been a Monzo card holder for 3 years now and I have never had a problem. Customer service is awesome The app is so easy to use
Chart
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Category
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Rank
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Top Free
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2
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Top Free
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54
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Top Free
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58
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Top Free
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68
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Top Free
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72
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