Frozen account
This app is terrible, I got my direct deposit sent to my Monzo account then they locked my account and I tried contacting customer service multiple times and I’m getting no response. Please don’t download this app it’s a scam
4.78 out of 5
4,611 ratings in United States
This app is terrible, I got my direct deposit sent to my Monzo account then they locked my account and I tried contacting customer service multiple times and I’m getting no response. Please don’t download this app it’s a scam
Never even got to use the account. I never got a debit card and it took customer service weeks to get back to me about ordering one. Ended up closing the account.
Monzo USA is the best neobank since Simple Bank was shutdown by the piranhas. I have opened accounts with One, Envel, Discover, BBVA, PNC and CFCU and none come remotely close to offering the features Simple had, except Monzo USA. That said, the lack of access from a standard PC, except for the bare essential and feature limited (read nonexistent) emergency browser, is a major limiter and prevents me from using Monzo for all my finances as I was able to with Simple Bank. As such, I use Monzo daily while at the same time searching monthly for a replacement nenobank that has all the features Simple Bank offered before being shutdown.
I love using the app thanks for giving me an opportunity to share my experience o lol
Wow DMV sent me card last week so looks brand new. United States is an option for driver’s license but I have tried 20 times . 20 TIMES to no avail. Looks like it does not like Virginia IDS so have to give up on this one as I have no options left!! so disappointing
Wonderful, love it , you should download it
This app is a complete scam, I cannot even get past them verifying my id photo despite the photos of it being clear as day. They made me talk to chat support to finish signing up but it’s literally been 2 weekdays, and I have still received absolutely no response from anyone. Not even an automated response. Having to make a video for face and voice verification honestly seemed extremely sketchy to begin with for a company that has practically no information available about them online.. I would just steer clear of this app. I know you’re probably only wanting the $20 bonus to sign up anyway but it is not worth all of your personal information being stolen by foreign scammers.
Money sent to my Monzo account which was confirmed sent to me but wasn’t deposited…. Customer service is a waste of time. App is a waste of time.
June 3, 2024 I received an email from Manzo letting me know that they have closed. My account didn’t really give me an idea why they closed my account out of the blue. I really enjoyed banking with them for the last year I think and there was $346 in this account and as I say, this is June 3, and it is now June tent, and I used what their option is tap to add money to your account which took it from my banking account my other account, and then when they wrote, they said they refunded all of this back to the card that was on my account which should’ve sent the money directly back or within 24 hours but they’re telling me that it’s gonna be the 17th before I get my money back or something funny about that To watch out and don’t have to go through what I’ve been through because I get paid week to week and these people held my check up so I haven’t had any money and I don’t understand why you’re telling me if I don’t have it by 17 June to give them a call back that was kind of rude David Nord my emails except for two emails they sent me back.
I tried to open an account and was rejected, lucky I don't get to put in my money with you guys.
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Category
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Rank
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Top Free
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1
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Top Free
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16
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Top Free
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22
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Top Free
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45
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Top Free
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59
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