“Expired” money
Beware if you don’t use the money in your wallet they can take it without warning you.
Yes, MOTU is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The MOTU app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
MOTU is free.
To get estimated revenue of MOTU app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Beware if you don’t use the money in your wallet they can take it without warning you.
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I don’t understand why they only have a 10 minute warning and no notification for when your time actually ends other than the fact that they want people to forget to add more time so they can give them a parking ticket. It’s really scammy for something made by the city for the city
App, zones, spaces all take forever to load even when phone has a full strength 5G signal!
Have tried 3 times.
While the MOTU app has outages the clown bureaucrats at the city of Grand Rapids mercilessly issue parking tickets and refuse to reverse them even while having records of users trying to submit payments multiple times through MOTU. No empathy is shown toward users. MOTU have no support and don’t own up to their failures.
This is the least responsive and buggy app I’ve ever used. From double charging my account which took so long to clear up, to not putting a payment through making me get a ticket (so many times), this app is the worst. You’d think a relatively moderate sized city like Grand Rapids could afford a halfway decent app developer or web hosting. But this app crashes, buggs out, is insanely slow and doesn’t work so much it is almost completely worthless. Can’t wait till my downtown lease is up to move out of the city. Screw you MOTU. You make downtown living/visiting a needless pain. EDIT: they have changed their payment method which deleted my old balance of $23. It just stole it. Ridiculous
Went to park downtown Grand Rapids. Tried to open the app and all it would do was show the logo. Eventually I paid at the meter with my credit card knowing I would add time with the app once it opened. Had to walk a mile back to my car because app never opened and found a ticket on my window. Purpose of a parking app is to allow the user to pay virtually to avoid a ticket. Either this is a ploy for making money or it needs to be addressed to work as intended. Very frustrating and ineffective.
App not notifying me via text when time is out. Why did this stop??
This app caused me to get two parking tickets
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