Before kick-starting your Mox experience, we’d like to introduce who we are. Mox is a virtual bank backed by Standard Chartered, in partnership with HKT, PCCW and Trip.com.
+ Open an account in as fast as 3 minutes
Open your account now from the convenience of your phone, all it takes is your HKID Card and Hong Kong address. No more queuing or pages and pages of documents to sign. And it’s free with no minimum balance requirements.
+ Get Mox Credit. It’s better than a credit card
Apply for Mox Credit and get an application decision in real-time*, and once approved, start spending right away! There’s no annual fee and no minimum spend requirements. To borrow or not to borrow? Borrow only if you can repay!
*In some circumstances, we may require you to provide supporting documents when you apply for Mox Credit. The approval time for Mox Credit is subject to individual circumstances.
+ Make expenses more manageable
Mox Credit lets you split eligible transactions into more manageable instalments over a period of up to 36 months. You can also ‘Flip’ between spending from your Mox Account (debit) and Mox Credit on the same Mox Card, all it takes is a tap!
+ One Mox Card does it all
Numberless, no expiry date or CVV on the physical card, reducing your risk of losing personal information. With the Mox Card, you can also withdraw cash at JETCO ATM for free.
+ No waiting, instant use
Access your digital card right away using the Mox app or add it to Apple Pay. Use the card number in the app instantly for online purchases and more!
+ Every day is an interest-earning day
Get closer to the Goals you're saving for with daily interest on all your money with Mox, no matter how small. Real-time monitoring of the daily interest paid to your Mox Account and Goals every day, even on weekends and public holidays.
+ Grow your savings your preferred way
Set up your Saving Goals, name them as you like and track your progress in real-time. Use the Savings Calculator to automate your saving habits.
+ Move money on the go
Pay, receive and request money from anyone, anywhere in Hong Kong.
+ Safety first
Get instant notifications and 24/7 monitoring of all transactions. Strong encryption, biometric login, Lost Wallet and E-Commerce Fraud Protection – all to protect your account, transactions and personal information.
+ Your money protected
Mox is a member of the Deposit Protection Scheme in HK with protection up to HKD500,000.
+ Customer Service – your way, the VIP way
We are available 24/7, and wherever you need us. Reach us directly in the app using voice call or use the in-app chat. It's up to you.
+ Don’t just take our word for it:
"Standard Chartered: Spearheading a cutting-edge virtual bank [..] redefining Hong Kong's financial sector. " - Fintech Magazine
+ Continued use of GPS and video/voice chat running in the background can dramatically decrease battery life.
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User Rating
4.8 out of 5
495 ratings
in United Kingdom
5 star
439
4 star
35
3 star
9
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Ratings History
Reviews
Why all the updates?
It's really not good enough that the app constantly needs updating and you cannot use it until you've updated it. Have you even considered how unhelpful that is? What if your customers actually go outside and are out and about? (I know, unheard of right?)
Typical for any company touched by the incompetent hands of Standard Chartered. Farcical is modus operandi!
Other banks' apps don't constant updates so why do you?
Horrible customer service
Horrible customer service for a subsidiary of major bank company would not recommend for anything.
Mr Chow
Your complex way of getting bonus deposit rate is understandable, given you want to market certain products. However, it is extremely difficult for customers to understand what is their overall deposit rates on/line. Simple is beautiful.
No transfer out function for foreign currencies, disappointing
Although case is settled with reluctance, I still need to raise out the disappointment. If you allow a customer to exchange, why do you limit them, having to change back to HKD before they can move out or use the money? It’s a very bad customer experience, especially with a SCB background, one of the 3 issuance banks.
Worst online bank
做網上銀行 個Apps日撚日壞 你哋不如執撚咗佢算啦
This is the best bank in Hong Kong
The user experience design is flawless. I opened my account in 5 mins! Honestly, this app has ushered in a brand new era in banking.