The most popular all-round parcel app in Belgium. All your online orders and shipments at your fingertips: track them closely, choose where they’re delivered and get them ready for shipment in no time.
■ Never lose track of a parcel
With Track & Trace you can view the status of your parcels, including those delivered by other companies like PostNL, DPD and DHL, whenever and wherever you like. Choose which parcels you want to receive status updates for. Add the email addresses to your online shopping apps. Your bpost parcels will then automatically appear in the app.
■ Choose where we deliver
Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel. Straight to a Pick-up point or Parcel Locker is the quick, green option. Or have it left with a neighbour or in a safe spot around your home.
■ Sending a parcel? Easy-peasy
Quickly and easily create a shipping label to have your parcel sent within Belgium or abroad. Simply find a Drop-off point in your area. On your way to a Parcel Locker? Book your locker hassle-free up to 2 hours in advance. Your parcel will be delivered within Belgium the next working day.
■ Registered mail straight to your letterbox
Save time and have your registered mail delivered straight to your letterbox. You’ll receive a notification as soon as it’s arrived.
■ Open Parcel Lockers from your smartphone
Parcel Lockers without a screen, which you’ll find near supermarkets, stations and office buildings, can be easily opened via the app.
■ Pay import costs securely
Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.
■ Find Pick-up points & Drop-off points
With 2,800+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by. See where you can have your bpost parcels delivered or drop them off for shipment.
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User Rating
2.47 out of 5
15 ratings
in United Kingdom
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Ratings History
Reviews
Impossible to activate
You need to activate your account with a code. They send one and then ask for name and address. Under address you can put in post code, street name (we don’t have one) and house number (we don’t have one). Without those you can’t move forward. I used our post code, village as street name and our house name instead of house number. Press done and it says to chose from a list. But there is no list to chose from so no chance of moving on. Repeated this three times so getting very frustrated. There’s no help available or instructions. A complete waste of space!
only good for Belgium
only good for Belgium
Used to be fantastic
Used to work flawlessly. Recently very very buggy though :( Great Lay-out and functional… when it works
overall goo , but crashed in a live chat
Works, and is well laid out.
Easy to change delivery preferences.
The barcode scanning is broken . Bpost staff cannot scan the codes.
App crashes every time a live chat is started ( which is likely intentional).
No good if you live in UK
Can only enter a Belgium address
Works fine
Followed the instructions to set up the app. Scanned barcode, paid EU custom charges. Done!
Bad
It is not accepting my postal code and is telling me to choose from the list.
USELESS
All I want to do is pay customs charges.
I am told by the app itself “you can pay via the app”
Yet the payment option is NOWHERE, I have searched every possibility.
The automatic assistant has a “how to pay” button…. Which just dishes out the same advice “you can pay via the app”
A decent design would provide a link!
Incredibly frustrating and unhelpful.
