My Massey

We have had a very bad experience with this company. We have Landscape Services and have had reported issues without resolution. Each time thy come out I’m told that the lawn doesn’t get enough sun. The app doesn’t work either and their customer service people have said “it never does” C’mon Massey you said you were the best. Prove it!

Again I thought I would just sign in to app and pay my bill. Well, that didn’t happen it’s been at least a dozen attempts on my part to be able to sign in. So I just called and it’s now set up for auto pay, I think maybe it’s not working is my new to me iphone15, and Massey hasn’t updated there software to recognize newer iPhones. I’m thinking I’ll check out the competition and see if there system works..

This is the worst app. This company apparently bought my local pest control company. Now, you can’t reach a human. Tried to get set up with this app to check on my bill. BIG FAIL!! Zero stars.

I prefer this over their website tbh!

Unable to add payment method to account.

App barely works, it doesn't allow you to remove or add new payment method. It's poorly developed & appears to lack even simple QA testing!

I’ve tried and tried to login to my account. Will not let me on my phone or iPad. Guess the next step is to try a computer. Frustrating!

Not very user friendly .

adding another layer through an app was not needed and improved nothing

Pointless app that offers limited functionality and should just stick to web portal. You’re better off avoiding Massey all together