No functional use
The app has NO functional use! It tells you what the lights mean, which is redundant to the instructions already given. I don’t understand why it doesn’t provide any useful information
MyLATITUDE
Published by:
Boston Scientific
Description
Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilise the LATITUDE™ NXT Communicator.
Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient.
MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions.
LATITUDE™ NXT Patient Management System
Important safety information
LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring.
The Communicator is designed to operate on standard telephone land lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analogue interface for connecting the Communicator.
The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should only be used as authorised by the prescribing doctor. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your doctor if you have questions about any risks with using the Communicator or your implanted device.
It is very important that the Communicator remain plugged into the power socket. Your communicator should remain connected to a telephone line, Ethernet adapter or mobile adapter. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 90 centimetres (36 inches) away from televisions, video recorders, DVD players, personal computers and other electronic equipment when you are using the Communicator.
It is recommended that the customer install a surge protector in the electrical socket to which the Communicator is connected. Rx only (Rev.A) 92481216
© 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB
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Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient.
MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions.
LATITUDE™ NXT Patient Management System
Important safety information
LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring.
The Communicator is designed to operate on standard telephone land lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analogue interface for connecting the Communicator.
The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should only be used as authorised by the prescribing doctor. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your doctor if you have questions about any risks with using the Communicator or your implanted device.
It is very important that the Communicator remain plugged into the power socket. Your communicator should remain connected to a telephone line, Ethernet adapter or mobile adapter. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 90 centimetres (36 inches) away from televisions, video recorders, DVD players, personal computers and other electronic equipment when you are using the Communicator.
It is recommended that the customer install a surge protector in the electrical socket to which the Communicator is connected. Rx only (Rev.A) 92481216
© 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB
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MyLATITUDE FAQ
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Is MyLATITUDE free?
Yes, MyLATITUDE is completely free and it doesn't have any in-app purchases or subscriptions.
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Is MyLATITUDE legit?
⚠️ The MyLATITUDE app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does MyLATITUDE cost?
MyLATITUDE is free.
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What is MyLATITUDE revenue?
To get estimated revenue of MyLATITUDE app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Ireland yet.
Ratings History
MyLATITUDE Reviews
Doesnt even load
Can’t even open the app.
App hasn’t worked for me for months, can’t get in contact with anyone.
The app doesn’t load for me. Hasn’t in a long time. I’m not computer illiterate either, I’m very tech-y. I’ve updated the app, done a full reset of my phone (hard and soft resets), downgraded iOS, upgraded iOS, uninstalled/reinstalled, and nothing helped. It stopped working after an update months ago, and hasn’t worked since. The loading screen pops up and it just says “loading” forever. Never actually loads. I’ve actually kept it up “loading” overnight for like a full 8 hours just to see if it would *eventually* work and it didn’t lol. I’ve called the 1-800 help line, emailed Latitude support, talked to my doctor, talked to the Boston Scientific rep at my pacing appointments, and none have been able to help. You’d think that with a $100,000 device in my chest, the company would hire competent developers and support.
app
app doesn’t load upon opening.
App not opening yellow light flashing on device
First time I’ve ever needed this and it doesn’t OPEN
Come on Boston Scientific
If you cannot figure out how to make an quality app that monitors the health, productivity and battery longevity of my ICD. I’m really worried about how my ICD is manufactured. This app has not changed since my first device. I hope your ICDs have changed or I’m in big trouble.
Not very useful
The app doesn’t tell you much. Other companies give the user readouts from the device. More information should be added
Overall, a great app!
The only downside to the app is that is doesn’t provide a direct readout of your data. You could get this info from your doctor or from MyChart, but why it isn’t included in the app is something I would like to understand. The fact that there is a separate tab for just the Indicator Lights is something that should earn the app developers a perpetual yearly bonus for the rest of their lives. So many apps miss this simple mark, and don’t cater directly to the end user. I really can’t commend the app’s developers enough for having the insight to include this, as the largest percentage of users that will download this app will be doing so just to decipher their Indicator Lights, because searching for them online is a fool’s errand. If you’ve misplaced your manual, and want to understand why your lights are on, get this app, and click ‘LIGHTS’.
What Good is the App???
The app never works… continuously thinks or spins (loading and never loads!) When and IF it works the info is super minimal and wrong. Is my pacemaker any better than your app? Sure hope so🤦🏻♀️
Can’t open the app
It keeps spinning and loading. App is useless. Not even sure if it’s doing anything because I can’t even get into the app.
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App Info
- Category
- Medical
- Publisher
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Boston Scientific
- Languages
- English
- Recent release
- 2.24.0 (2 years ago )
- Released on
- Mar 13, 2018 (7 years ago )
- Also available in
- United States, United Kingdom, Italy, Spain, Germany, Portugal, Finland, France, Belgium, Ireland, Netherlands
- Last Updated
- 3 days ago
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