Poor support from NeoAlert
I am contacting the team for last couple of days about issue in wrong route, wrong pickup and drop. No response on any channel. Whatsapp and email - no response.
Yes, NeoTrack is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The NeoTrack app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
NeoTrack is free.
To get estimated revenue of NeoTrack app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
5 out of 5
1 ratings in Canada
I am contacting the team for last couple of days about issue in wrong route, wrong pickup and drop. No response on any channel. Whatsapp and email - no response.
My query regarding the usage was resolved with a prompt action by the team. Thank you so much. It’s an amazing app where the school bus movement can be tracked with utmost ease.
I reached out with a unique issue I believe and was sorted in less than a minute … unbelievably awesome..
The team is immediately working on our queries and questions on what’s app. They respond quick and solve the issue as early as possible. Appreciate it . That helps users to feel comfortable and confident in using the app.
They working perfectly when i gave any error showing in app, and they giving good responding also . All the best Neo Team for the future successful
Better than previous vendor, however there is lag in showing the accurate location.
App is reliable now, have come a long way to improve it. Though some features like adding a bus number which are missing now, was there earlier, it was a good option, why it got removed. We as a parents are depended on the 2 buses for a child, and some times based on the bus change we had the flexible of updating the bus number Please reintroduce the same
I guess schools should wait till maturity, we have hard time catching the current location of school bus.
Most useless app I have every seen. Nothing works
Best to track the school bus in the busy morning schedule and it’s helpfull to avoid hurry burry in the boarding time .
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