NETS App

Love the idea of being able to top up my cashcard using my phone’s NFC. Excellent initiative! But the app makes the process iverly long and complicated, doesn’t store credit card details from one use to the next and doesn’t integrate eNETS payments (seriously, its your own product, is it that hard?). Overall its a mediocre app that feels so much worse for its wasted potential.

Cannot scan card after updating to version 1.2.1

Can’t top up as a tourist without going and buying a physical card. Easier to just use cash.

Signed up whilst on vacation in Singapore as the hotel vending machine wanted me to pay using Nets. Registered with my email. It then as for a mobile number, but the prefix was stuck to only a few countries, of which the UK was not one of them! So couldn’t provide my number and therefore couldn’t proceed.

Why don’t you support international credit cards? Or Apple Pay?

Really impressed. Stuck in a carpark with no debit card I was able to top up my flash pay with NFC card and the app even discouraged me from signing up for an account I didn’t need. More apps should be like this! Well done.

Cannot copy and paste numbers for credit cards in. User interface is awful. What is this. So ashamed of this NETS App. Seriously should just forget about it. Drop Nets. There are better payment portals out there. The only thing keeping this alive is the need for cashcards for parking.

Is this your idea of trying to force people to continue using your services? If you can sign up via the app you should be able to disable via the app too. Instead you are forcing us to go to the machines or your customer service counter to do so.

Unbelievable steps. The reason we do this app is to auto reload our cash card in the card. They need you to register again for this function and when they approved and send you a OTP to activate, bloody hell still need to scan the Net card we already inserted in the car IU. It must keep on taking out the card to scan to do a function might as well not have this app at all ! Worst than navigating a multi trading platforms app. Don’t know ask for your profile and bank info how many times and the first time always fail. I think we should have some some alternative options.

Lousy top up for autopass, require 2 times of scan of card to verify if the card has top up. What’s the point? Horrible app