NETS App

I’d give it zero stars but the App Store forces a minimum of 1 star. This app is clunky, unstable and is designed without the user in mind. Seems to have been built because someone was told they had to do it and not because it should be for the benefit of users.

Fantastic to be able to top up my cash card in the car for car parks and ERP. However, every time I do a top up it asks me for my credit card info again. Even though I’ve provided that info under payment methods in my profile. Would be great if I can just select one of my pre-entered cards instead of re-entering the details. Or add support for Apple Pay, that would achieve the same goal of making it quick and easy to top up my card.

Does not work with bank cards outside of Singapore. Which is the whole reason I’m using nets in the first place

I’d commented but my comment disappeared so I post it again. Cashcard has been anonymous stored-value card for paying ERP. Its virtual version (called vCashcard) enabled in this app unreasonably requests user’s ID# via SingPass to register. It has no rationale to excessively collect user’s critical info! Developer replied that its linking to a credit card for auto top-up makes the registration justified. Yes registration is needed but like in many e-commerce usecases, registration can be just creation of login credential with which user manages the virtual card and its linking to vehicle.

Before even finishing the login process, I already encountered two bugs.

I’m glad I read these reviews before signing up. Reminds me of the lousy My M1 app. Thanks to all reviewers. No Nets for me. Yes stupid if they make you jump too many hoops. Why their CEOs not interested in improvements? If they’re not interested why should we be interested?

What’s the point if the app can’t even launch ?

Doesn’t allow for other country codes (e.g. +1 for US)

The scan doesn’t work 9 out of 10 times. Stupid app.

Literally the worst written app I’ve encountered in a long time. Buggy throughout and lacks any logical usability. Took me 10 tries to just top up a cash card. Shouldn’t be this hard. Please find professional developers instead of unpaid interns