Nutrisense: Glucose Monitoring

This company bills automatically without giving notice or a chance to cancel your membership. There is no way to contact them - only bots / Zendesk :(

I don’t understand what I am paying for when I can track my food in MyFitnessPal and my insurance is being billed for the nutritionist. I will be switching to a much cheaper CGM.

I have used Nutrisense for a couple years in 2018-2019. The response to scanning the CGM was quick (now 20 minutes to upload, even they admit to this), the app was user friendly (now it is more marketing to sell other add ons), and cheap to talk to the nutritionists. Unless there are these and other changes, I do not recommend anymore.

I used their cgm last year and it was the libre and I loved how it worked. I decided to do it again and it made choose dexcom, so I got sensors and have been using for about 15 days I hate this sensor and their app and I am trying to change it to libre sensor for the past two weeks and they keep telling to complete the questionnaire and the app won’t let me UGH this is frustrating.

I used this app with the old monitors in 2023 and liked it a lot. I decided to do another round but they only have the the new Dexcom monitors. They are much more complicated to get started. I am 7 days in with multiple asks of customers service and still don’t have it working.

I feel loss in this process

Like the title says faulty product. Don’t waste your money. Look at all the current reviews also google bbb on these scammers.

When I signed up for the program I received a message that said “congratulations, your insurance covers the cost of this program”. I believed it because I had to enter all of my insurance information and I believed it was actually checked. I recently discovered I have been paying $250 a month out of pocket and there is no way for me to cancel. Also, 4 of the 8 CGM’s I’ve received either broke or fell off before the two weeks was up. Not impressed and I feel I was lied to.

This app is very good, one of the best I’ve used. Has lots of good convenient features including syncing easily with your Apple activity and your smart scale to be able to collect all your data. The only reason I didn’t give five stars: Ai is smart but could be a bit smarter. It does an ok job when you take a picture of your food, however I really wish I could take a picture of the recipe I made and then be able to say the portion of the recipe eaten. This would save time and be more accurate. As of now you take a picture of the recipe it records that you ate the whole recipe!!!

It is extremely disappointing to pay this much money for an app that does not work and there is no phone number available to call. Your only option is to wait for hours or days and hope somebody responds to you. I had high hopes but I will cancel my subscription as soon as my subscription is over