NuWave Connect

I am shocked and disappointed by the glaring omission of a basic feature in the NuWave Connect app. Despite the premium price and marketing hype, this app lacks the ability to set a simple fan speed in a scheduled routine. Why would a “smart” air purifier allow you to schedule power on/off times, but not let you choose the speed setting? It’s baffling that something so intuitive and useful is entirely missing. Users like me buy smart appliances for their automation capabilities—so being able to set a fan to a particular speed during scheduled periods should be a no-brainer. It’s like buying a high-end smart thermostat that can’t set different temperatures for different times of day. This is a huge oversight that makes scheduling utterly useless if you need to adjust fan levels to match air quality changes throughout the day. What’s even more frustrating is that fan speed adjustments can be made manually in the app when the device is running, so the capability clearly exists—yet the developers didn’t think to incorporate it into the scheduling function. Why should I have to babysit an “automated” purifier to ensure it’s running at the right speed? NuWave really dropped the ball on this, and I’m regretting this purchase every day. Fix this glaring issue or don’t bother marketing this as a smart device!

The device won’t connect with any of the various methods given. Thought it was me until I read all the one star reviews by people having the same problem. Fix your app!

App does not work. Can’t add device.

What a clunky poor thought out app.

Have new pro smart oven so installed app. After putting ipad on 2.4 connected to wifi but took 2 attempts. Initial use of app could never get start button to start oven. Wattage button worked. As I always do switched ipad device back to 5.1. App said device disconnected which is bad. Normally all I need to do is put a device on network then router works between devices. Not with this app. Went back to 2.4. Opened app and home screen just spins looking. Doesn't give way to stop search or add oven again. App totally hung. Deleted app, reinstalled with same results. Doubt if I would have used app much, but good thing since it doesn't work on modern wifi system

The app is not responding. I just signed up and it says my email is incorrect. I checked the email and it’s the same email I’ve had for years and yes it was input correctly. I tried to put in another email I have but the app will not let me get in to change to a different email. I have the unit set to auto. It has not come on since I took it out of the box and hour ago. It should come on because I spilt an essential oil and the smell is over whelming but the unit still has not come on. Not sure what’s going on. I sure don’t want to return the unit it was $389 and such a pain to return it.

I’ve reconnected my purifier to my device about 6 times now in the last 3 weeks. Everyday I wake up it’s a mystery if it will randomly be deleted or stay. This has nothing to do with my devices Bluetooth or homes Wi-Fi. I have gigabit Wi-Fi and Bluetooth 5.0. This issue has never been an issue until about 3 months ago. Please fix the app. So many things have been ruined since the cooking issues.

It does not connect directly to your router, it asking to connect to Smartlife-xxxx first but you don’t know what is the password for it . Spend lots of time , but no luck. In their manual no mention of it .

Very unreliable app. Every time we lose internet connection - which is OFTEN with Cox - app cannot reconnect. I am so tired of deleting app & adding device back.

I have no idea why this app is receiving positive reviews. The reviews seem to be for various products and not for the app itself. Adding family members is not working. I have been unsuccessful adding a second oven in a second home. It refused to connect to WIFI so ended up uninstalling the app and then I started over. It worked this time, so perhaps it really doesn’t support two ovens at two homes. Adding another family member required entering my “account”. There’s no info about what this refers to.