NYC Ferry

The staff at the pier advises everyone waiting on the queue to activate tickets ahead of the ride before the ferry even arrives. Main issue with this is they cannot guarantee spots on the boat and we got bounced twice on the busy weekends unable to get onboard and then got told we have to wait 30-60 minutes for the next weekend ride because there are no refunds once the tickets get activated on the app. I call this misinformation or potentially borderline scam. Better wait till the ferry arrives before activating and do it at the gate before scanning to board to avoid overcharge and missed paid rides. I get that the window to travel on the ticket is 2 hours, but if one needs to get to destination on particular time then they need to look for alternative means of transport to get to the destination without option to “wait for the next boat” which may arrive too late or worse - be full as well.

Love ferries. I’m a boat boy now, and I refuse to go back underground.

The NYC Ferry App is user friendly. And it has provided updated information every time I have used it.

Clean and quick Only downside ferry runs every 40 minutes, 30 minutes would be ideal Have yet to see ferry shuttle bus…….

Not intuitive and difficult to figure out how to go where it is I want to go which is the primary purpose.

This ferry system is great. I’m able to travel along Manhattan’s magnificent skyline up the East River with cooler breezes along the way.

Don’t buy bought tickets 10 mins later they closed and would not refund the money no signs up of them closing 5 hours early

nice app

Great staff! They all deserve a raise

i love the ferry! riding boats is so amazing and makes me feel in touch with my ancestors. everything about this is sublime!