THE APP TAKE MY MONEY
Literally during bank transfer, I attempt to transfer my funds to gcash, the app says I have insufficient balance! So I immediately modify the amount and deduct the fees but still have the same result!! Then I refresh the app and relogin to the account, when I got back in the funds are no longer in the account nor I received any amount!!! I contacted the support provide relevant proofs and asked me repeatedly about the information I already provided in the email, which makes it worst! After providing it to their team, i kindly ask for quick resolution and they say they will escalate it, but nothing happened and instruct me to wait up to 10 WORKING DAYS??? Are you serious? YOUR UP CRASHES AND YOU WILL HAVE TO WAIT ME THAT LONG??? I HAVE TO WAIT FOR 2 WEEKS??? ILL NEVER USE THIS APP AGAIN NEITHER RECOMMEND IT TO ANYONE