Pet Zero

Love it except the time status is in military time. No one uses that. Please change this.

Hi, I love this product. I have four cats and one feeder for each cat. Two of my cats are pretty food crazy and even after attempting the train them for weeks, they still don’t go to the correct bowl, as I have some on specific diets for weight loss. What I typically have to do is feed them individually as fast as possible from the app so that they go to the correct bowls (the food crazy ones). Please add a delay option for feeding, up to 59 seconds. That would allow me to put a five second delay on the second feeder, a 10 second delay on the third feeder, and a 15 second delay on the fourth feeder. Would definitely be 5 stars then.

Let me start by saying the feeder itself has been exceptionally reliable. I have owned it for a little over two years and I’ve never had an issue with the feeder. The problem is, which is all too common with Chinese products and Chinese apps, the developer never replies to software issues. the biggest problem is you will be signed out every 30 days from the app which means you will get zero notifications from the device, including low food notifications. Let me say that again, if you do not open this app at least once every 30 days, which there’s very little reason to do because the feeder is exceptionally reliable, you will be logged out and you will not receive notifications. I have submitted this repeatedly but the developer never replies. Every single feedback says “to be processed”. It’s a shame that the developer isn’t interested in feedback or issues like this, all they are interested in is shoving advertisements down your throat. I strongly advise you to find a product that does not use this vendor’s app. How this app has a 4.8 rating in the App Store is beyond me, unless the reviews are… well let’s just say there are plenty of other apps with high ratings that don’t deserve them. This falls into that category.

We feed our cat small portions throughout the day. Otherwise she throws up if she eats too much. This is a great idea but it is capped, it says, at 10 total feedings. But we can only get it to do 9. We have programmed feedings at 11am and 3 pm Monday though Thursday but it will only let is do one on Friday and it says it only supports 10 feedings. But it stopped at 9. Wet can’t even get a weekend feeding. Terrible limitation.

App does not notify, I wish they had an option to send an email as well or a text message. My poor kitty was out if food and I didn’t realize if and the app failed to notify me.

App randomly resets on me, and the company makes it impossible to search your username/account name for a re-log in. Not to mention that notifications ever came through in the first place on the app.

My feeder connects to my phone but my app does not recognize it. I need to go away for a weekend. This started about 3 months ago with the most recent update. I have been feeding my cats manually for three months. Why did I spend a bunch of money on this product if it doesn’t do the one thing it’s designed to do.

Bought this feeder and downloaded the app but it is completely blank. There’s nothing to click on.

It works sometimes but suddenly opened it and the device was gone. If I’m out for a few days I can’t count on it to do the job. It has happened more than once.

I really needed a Wi-Fi pet feeder that actually works. At first the set up confused me. But overall it works great & my dog is always fed. I DONT receive notifications but that’s okay, I check to make sure there’s food left 2x a week (just to be sure). It’s definitely more intended for smaller dogs since it doesn’t hold enough food for the big boys long term but I don’t mind refilling it. There’s a lot I think the app is missing however I don’t care for apps that much anyways- it feeds my dog & that’s what I bought it for. So 4 stars total!