The optimization of mobility is arriving with Pick - the same travel experience in all the transportation, with planned routes, real time updates and, progressively, the purchasing of tickets in all the network of public transportation operators.
Pick combines all means of transportation in the same platform so you can have a seamless trip in urban, suburban and long distance travels.
Anywhere you are and anywhere you want to go, Pick allows you to choose the best routes, consult timetables and and always be updated about delays and disruptions - it is already possible to plan trips and guide you in the whole world by using only our app.
We are continuously expanding out network, so soon will be possible to buy all the necessary tickets for any trip, door-to-door, through Pick. Our goal is a reality without queues, without bureaucracies and with real time updates.
Grow with us and be part of the future of mobility.
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User Rating
2.82 out of 5
11 ratings
in United States
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Ratings History
Reviews
Something changed…not good!
I spent almost an hour trying to load the current month of my Navegante card using my iPhone 15 Pro Max. Holding it in every which way toward the top back of my phone (as instructed) where the NFC antenna is. Out of 50 attempts, it found the card a handful of those times, but could never get up to 100% before timing out. Finally, it worked (I pressed the card so hard against the camera area in back, I thought I’d break the card). But that’s just the start of the process. Then you do the payment (failing several times even after successfully inputting the Secure 3D code from my bank…but finally working on the 5th try). Then you have to get the app to recognize and load the Navegante card (this took only about 20 attempts this time, but would still time me out before getting to 100%). Finally it worked.
This never happened with last year’s version of the app. It used to read and load my card instantly. Whatever you broke, please fix it. Otherwise it’s back to using the multibanco in town.
The card never scans!
I have missed my bus and tram so many times because the app will never scan he card — even when I hold it as still as possible or set the phone where it’s placed above the card. Please fix it or eliminate the need to scan the card!
Barely works
The card never scans.
Used to be great, but scan doesn’t work now
I’ve been happily using Pick Hub for many months and recharging my Navegante card easily, but something has happened in the last month because I cannot get PickHub to recognize my card when trying to scan. I’ve tried on 3 devices to make sure hardware wasn’t the issue.
Love the app but if it doesn’t work for the one thing people want to use it for 🤷🏻♂️
Update to previous review - app works perfectly now
Scan the card, add a fare, scan again - everything works flawlessly now. Thank you developers and thanks again for the quick response.
Responsibe Developer
Quick response from developer regarding NFC service outage. Using the app to reload is much better than terminals at the station.
