App seemed to have a lot of glitches . Entered my phoneme number at least twice . And does not work with apply pay .

The app is very complicated to use

Really loved the app. First time using it. Absolutely great, really user friendly and lovely pictures of all the food!

App works really well and is easy to use. However, the handy “Order status” notification is great idea if only the staff were to update it and use it properly. Our order was an HOUR LATE and I received a notification update: “Delivery is prepared”, “VIP Driver on their way”and “Your pizza is delivered” TWO HOURS AFTER MY ORDER WAS DELIVERED! Come on VIP Pizza, 2021 makes these basics is easy! One star for the service, but the function of the app rescued one more. Service needs to be sharpened massively!

Had to put someone else’s address as it wouldn’t accept mine and it took ages to get past this. This also shouldn’t be at the start of the customer journey.

The app crashes if you choose a previously saved card. Using iPhone 11, latest version of iOS.

App needs work tho Grazie

This is literally the best pizza company this side of Naples... and at a bargain price! Love your work guys!! X

We used this app for the first time today. The delivery side of the app couldn’t find our address, so we had to collect (most of the addresses were in America) this wasn’t a problem. After we ordered, we received an email about our order with our order number. But the app didn’t tell us our order number, it displayed a status for delivery. I had to call the restaurant to find out when to go to the collect our Pizza’s. The Pizza’s are awesome :).