Plugsurfing — EV charging

Unlike the app and its Store description claims, you can’t pay with Apple Pay. You can only add your card details to the app with Apple Pay but that’s totally a different thing.m Please also add support for CarPlay and Plug & Charg for much improved charging experience.

Overall the app is fantastic. The interface looks modern and is easy to use. I’m also loving the trip planning feature. I have one complaint, though, and it’s regarding just that. In the app, when looking at charging stations on the map, you can obviously filter them accoring to the different types of charging ports. That’s all good, but when then using the trip planner, it doesn’t seem to use the same filter. You can select your car model in the app, and it might choose charging stops based on your particular car. I found this to be an issue, though. I own an VW e-Golf, without the CCS charging port, and when I plan a trip in the app, it always takes me to CCS fast chargers. This is annoying because those are quite literally unusable for me. It’s even more of an annoyance when planning longer trips, because the app will calculate the trip time based on those faster charging speeds, when in reality, I can not take advantage of those. That’s really the only complaint I have with the app, though.

While waiting on the car to charge it is good to do some math and research… Charging at K-lataus 100kWh charger the price using the Plugsurfing app: €1,23/kWh. The price using K-lataus app who provides the charger… €0,33/kWh. When charging using Plugsurfing I paid € 36,60/30 kWh. Would I have realised earlier that using the Plugsurfing app means paying €0,90/kWh for convienience, the same charge would’ve cost me €9,90/30 kWh… Luckily I haven’t charged more than 40 kWh before I realised this… but still wasted way too much on settling for comfort and not having to use separate apps for charging…

Only use this if you want to pay a TRIPLE PRICE (or higher) for charging. To think that someone has reviewed Plugsurfing’s business plan and decided to invest in or finance the company…

Couldn’t get charging started in ABC Kuopio. Price ridiculous: 0.7 e / kWh

Esimerkiksi K-latauksella hinta 3 x tolpan ilmoittama

The charging stations are not visible on the map. Wtf? Who was the genius who decided that map is a good ui for finding a chrging station anyway? Has even one of you people developing this app ever chwrged a car in your entire sorry life?

Ei onnistunut maksutavan lisäys ja sellossa jäi lataamatta. Samoin. Myntti käyvän monella muullakin autoilijalla.

Went to Sello (Espoo, Finland) to do some shopping and needed to charge. First had to update the app, then add my credit card again. After all that extra hassle (in a parking lot where only 3g was available), the app showed no charging stations at the location. Then tried the qr code, which directed to a 404 page. Great customer experience indeed!

- Needs verification code, received 4. - Needs too long password with numbers, letters, special characters. Why not throw in few emojis also? - ”Update failed” - ”Timeout” - ”Unable to update customer data” - ”Unable to update marketing consent” - ”Cannot find location” -”Please re-enter payment methods” All this in first 15min of use.