Praetorian Guard

I don’t bother myself leaving reviews but I will leave for this useless intercom brand. Wast of money and waste of my time calling engineers to fix this god forsaken intercom. Who even made this thing. I have missed a lot of visits and deliveries because of this bloody intercom.

Have wrestled with this for 18 months. Found it needs on off reset regularly like every 1-2 weeks to get back into our home, else cannot enter. Also notifications had erratic behavior and not appearing consistently on mobile devices. Camera quality poor and intercom hard to hear. Upgraded to 200 meg internet connection - made no difference. So disappointed.

In theory the system looks great - but it just doesn’t work. The belongs merrily on the keypad at the gate but does not connect through to the app on our phones. Also there is no audible ringer in the house so unless you have the app open you can’t hear the bell - which doesn’t work anyway!! Completely useless - don’t waste your money

For some reason the entry key codes keep deleting themselves and that’s after you manage to get them on in the first place because sometimes they don’t save at all. App is slow, freezes and unreliable, sometimes it loads after several attempts. Can’t call anyone for support because I’m not the installer and the engineer who did isn’t around anymore. Will now have to spend thousands on another entry system.

This app has not been functioning for several months now on my and my spouses devices. The problem is that no notification pushes through to phones as it did when initially installed. It sounds minor, but it has meant that many visitors to our home has turned away, believing nobody is in. I have to say the the picture quality and microphone isn’t great either. I have a Ring camera fixed 4-5 metres away, focused on the gate and it is streets better. Trying to find a solution is frustrating and inconclusive as the problem persists and there has been no aftermarket care. DON’T BUY THIS PRODUCT!

For serious security I would not recommend this app. It is impossible to shut the gates quickly if they are held open on a schedule. The video playback is clumsy, there is no transport to view clips properly and no obvious way of uploading the clips should they be needed by the police etc.. Overall very amateurish.

Notifications are not showing on my iPhone, kind of defeats the purpose of an intercom. Pls fix!!

Decent hardware, software/app is like it was designed the 80’s. Need updating asap. Would be nice to have it on Mac, also.

Aside from the fact that this looks like a poor GCSE project, notifications frequently do not work rendering the product (the intercom itself was not cheap) completely useless. Warning: DO NOT purchase from this company. Amateur at best.

Awful and not reliable Notifications don’t work on any device Absolute waste of money