Tap is better!
It’s beyond cumbersome. It doesn’t support Apple Pay or Wallet. You guys should look at Tap Los Angeles, it is miles better.
Pronto - San Diego
North County Transit District
Published by:
San Diego Metropolitan Transit System
Description
PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.
The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.
Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.
You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.
You can track your progress toward a Day or Month Pass in the PRONTO app.
*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).
Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card
Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites
Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access
Need More Help?
Contact PRONTO Support at 619-595-5636
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The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.
Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.
You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.
You can track your progress toward a Day or Month Pass in the PRONTO app.
*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).
Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card
Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites
Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access
Need More Help?
Contact PRONTO Support at 619-595-5636
Screenshots
Pronto FAQ
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Is Pronto free?
Yes, Pronto is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Pronto legit?
⚠️ The Pronto app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Pronto cost?
Pronto is free.
-
What is Pronto revenue?
To get estimated revenue of Pronto app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.52 out of 5
33 ratings in Germany
5 star
26
4 star
2
3 star
0
2 star
0
1 star
3
Ratings History
Pronto Reviews
Unstable
Does not run properly, endless loading times and crashes
Cumbersome, slow, infuriating
Imagine your bus is coming in 2min, you’re rushing to create an account because for some reason you’re not allowed to pay for the bus without all your personal info given to the agency. And then it ask you to create a bunch of security questions. And then it ask you to active the account. Then add a card. Then add value. Then presss a bunch of times to confirm the payment. App crashes once or twice in the process. Now you’ve missed the bus. The next bus is in 30minutes
App is glitchy can’t redeem at all kiosks
I can’t redeem my balance at many locations, this is a good idea but doesn’t work reliably in practice. A physical card may be better.
Still waiting for NFC
The app is fine for card management, even if I disagree with the “virtual card” concept. That said, I still use a physical card for NFC - the barcode scanning is slow & unreliable, especially if I need to log in. They’ve been promising NFC for the app but we’re still waiting.
Unable to Log Into Account
I created an account and was told to verify through my email though the email was never sent. There is no option to resend the email and if I try and recreate my account I’m simply told my account already exists. Guess I’ll just never be able to use the app in my lifetime.
Hard to navigate
Should be easier to manage
where’s ApplePay? why the usage reminders?
Why has the app suddenly started putting up a screen “teaching” me how to use the app at least once a week? This is annoying when I have a line of people behind me at the validator or a transit cop standing over me demanding to see my pass. It would also be very nice if you could integrate with ApplePay so I don’t have to hunt down my plastic credit card to set up my account or reload my card while I’m waiting at a sketchy bus stop. And if you could email us a reminder when our account is getting low or our card on file is close to expiring. Finally, could you please release a real iPad app. That way we could see maps and use transit planner in full screen instead of squished down into pseudo-iPhone mode.
Great app, all it needs is 1 feature to be perfect
It would be great to have the QR code for my pass on a widget so I can scan without opening the app
Not totally accurate anymore. Maybe it needs an update?
^
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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156
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Top Free
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325
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Top Free
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430
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Pronto Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
LEGOLAND California - Official
|
Unlock
|
Unlock
|
2
|
|
1 month ago | |
Metrolink
|
Unlock
|
Unlock
|
0
|
|
2 months ago | |
TAP LA
Transit fare payment in LA
|
Unlock
|
Unlock
|
5
|
|
4 months ago | |
SDZ Safari Park - Travel Guide
Park map & walking directions
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
San Diego Zoo - Travel Guide
Park map & walking directions
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
BART (Official)
|
Unlock
|
Unlock
|
0
|
|
4 months ago | |
Transit GO Ticket
|
Unlock
|
Unlock
|
2
|
1
|
1 year ago | |
TransLoc
Track Transit & Schedule Rides
|
Unlock
|
Unlock
|
0
|
|
1 week ago | |
Cross Border Xpress
Travel between the U.S. and MX
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago | |
OneBusAway
Real-time transit information
|
Unlock
|
Unlock
|
1
|
|
3 weeks ago |
Pronto Installs
Last 30 days
Pronto Revenue
Last 30 daysPronto Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- San Diego Metropolitan Transit System
- Languages
- English, Spanish
- Recent release
- 4.084 (1 year ago )
- Released on
- Aug 15, 2021 (3 years ago )
- Also available in
- United States , Mexico , Japan , China , Canada , India , Brazil , Taiwan , Germany , South Korea , United Kingdom , Switzerland , Philippines , Ireland , France , Australia , Vietnam , Saudi Arabia , Colombia , Spain , Chile , Italy , Thailand , Ecuador , Ukraine , Sweden , Russia , Türkiye , South Africa , Egypt , Israel , Netherlands , Hong Kong SAR China , Indonesia , United Arab Emirates , Peru , Hungary , Portugal , Dominican Republic , Pakistan , Singapore , Czechia , Malaysia , Finland , Belgium , Kazakhstan , Argentina , Denmark , Austria , Poland , Norway , Nigeria , Greece , Romania , Algeria , Croatia , New Zealand , Slovenia , Belarus , Malta , Azerbaijan , Lebanon , Kuwait
- Last Updated
- 1 week ago
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