Terrible app
This app is terrible. Half The time it doesn’t work. I can press “turn on water heater” and nothing happens. Please rewrite this app. I need my water heater
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Description
Get customizable control and convenience for your Rinnai tankless water heater with Control-r™. Plus, diagnostic tools and remote monitoring from local Rinnai experts provide rapid service and peace of mind.
[FEATURES]
-Manage: Adjust the temperature for your water heating system with one tap or voice command.
-Schedule: Ensure hot water is ready when it's needed with customizable daily schedules. Vacation mode ensures money and energy aren't wasted on heating water that won't be used.
-Monitor: Reduce the likelihood of system emergencies with automatic maintenance and error alerts and real-time troubleshooting guides. Enable a certified Rinnai PRO to remotely monitor and manage system performance and provide faster service.
-Recirculate: Quickly activate recirculation with the touch of a button (if applicable) for faster hot water.
-Register: Easily register your device through the app to take advantage of the extended labor plan.
[COMPATIBLE PRODUCTS]
Rinnai Residential and Commercial Tankless Water Heaters (2006 and newer) with the Control-r Wireless Module. Some exceptions apply. See User Manual for details.
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[FEATURES]
-Manage: Adjust the temperature for your water heating system with one tap or voice command.
-Schedule: Ensure hot water is ready when it's needed with customizable daily schedules. Vacation mode ensures money and energy aren't wasted on heating water that won't be used.
-Monitor: Reduce the likelihood of system emergencies with automatic maintenance and error alerts and real-time troubleshooting guides. Enable a certified Rinnai PRO to remotely monitor and manage system performance and provide faster service.
-Recirculate: Quickly activate recirculation with the touch of a button (if applicable) for faster hot water.
-Register: Easily register your device through the app to take advantage of the extended labor plan.
[COMPATIBLE PRODUCTS]
Rinnai Residential and Commercial Tankless Water Heaters (2006 and newer) with the Control-r Wireless Module. Some exceptions apply. See User Manual for details.
Screenshots
Rinnai Control FAQ
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Is Rinnai Control free?
Yes, Rinnai Control is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Rinnai Control legit?
⚠️ The Rinnai Control app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does Rinnai Control cost?
Rinnai Control is free.
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What is Rinnai Control revenue?
To get estimated revenue of Rinnai Control app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in France yet.
Ratings History
Rinnai Control Reviews
Can’t create an account
After I enter my information to create an account and hit the create my account button the app just closes out and doesn’t create an account.
Rinnai control-R
This app is redundant with the rinnai central app, and more limited in options. I’m not sure why you would use it versus central. They are both pretty glitchy, filled with bugs, and offer only limited information about the device they’re connected to. Probably not even worth it unless you have a recirc pump, buttons, or some other auxiliary device.
Sad app
Piping the water heater took less time then trying to get the app working No one answers the hot line
Log in
Why do I have to log in so often? It’s a water heater not my bank account. Who is going to hack a water heater?
Disconnects every two days
What a bad app. Disconnects every two days and I have to go and unplug and plug it for it to make it work. Extremely poor experience using this. Should improve the reliability of your devices and services by a vast amount. It doesn’t build customer trust.
Worst app, find another brand of water heater
The app and the features that are supposed to be available don’t work. Whoever is responsible for for their app dev apparently left 2 years ago. No updates and now it is completely unusable. “Control failed” is the only thing it says, no matter what I try to do. When this water heater needs to be replaced, I won’t be buying a Rinnai.
Terrible.
After an hour trying to get this to connect I’m giving up. Each time is a different failure. I got the lights to blink green and blue and the app to recognize it only to click continue and have the app immediately crash. How this is even a real product makes no sense.
Crashing at last stage
Multiple attempts. Gets to last step, light is solid blue and the app crashes. Rinnai is aware of this and yet it’s not working. After contacting Rinnai they fixed it over the phone. Contacted Rinnai, they said “ That means you have a false pending. I can fix that for you. What is the serial number on the back of the black box, and you email used to create the account?”
Can’t connect to my monitor
App keeps crashing while pairing. Fix it ppl
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App Info
- Category
- Lifestyle
- Publisher
- Rinnai America
- Languages
- English
- Recent release
- 2.5.7 (2 years ago )
- Released on
- Dec 17, 2020 (3 years ago )
- Also available in
- United States, Canada, Australia, Israel, Argentina, Türkiye, Peru, Norway, Kuwait, South Korea, Japan, Italy, Brazil, Indonesia, Hong Kong SAR China, United Kingdom, France, Spain, Germany, China, Switzerland, Belgium, New Zealand
- Last Updated
- 2 months ago